Loading content on emails
Why do I have to turn off privacy protection to have content automatically loaded in emails. This just started after the iOS 16.5 software update.
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User profile for user:
Eric--F
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Community Specialist
Hey there ncmomof 2,
Thanks for asking the Apple Support Communities about privacy protections.
You can read about this here: If you see 'Unable to load remote content privately' at the top of an email - Apple Support
"Mail Privacy Protection in iOS 15 and iPadOS 15 hides your IP address, so email senders can’t determine your location or link it to your other online activity.
In some cases, Mail isn’t able to download remote content in an email in a private way. This may happen if you’re using a Virtual Private Network (VPN).
Mail won’t load this content without your permission and instead notifies you that it's unable to load remote content privately.
You can tap Load Content to bypass the warning, and allow Mail to receive the remote content without using Mail Privacy Protection. If your device is using a VPN for this content, the content will be loaded through the VPN rather than through Mail Privacy Protection."
Thanks.