Can't open game app

I'm having trouble opening wordscapes game on my iPhoneXS Max

Posted on Jun 7, 2023 8:58 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 9, 2023 7:26 AM


Hello Riversoaker,


Apple has a great article that suggests these steps when you encounter an app that doesn't work as expected.


  1. Close and reopen the app 
  2. Restart your iPhone
  3. Check to see if updates are available for the app or your iPhone. Wordscapes requires iOS 12 or later.
  4. Delete the app, then redownload it


Additional guidance for each of those steps ca be found linked each option here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


If it still doesn't open, you'll need to connect with the developers of Wordscapes for support for more specialized support. This is the best way to find an app developer:

How to contact an app developer
1. Open the App Store on your iPhone or iPad.
2. Search for the app, then tap it. If you can't find it, tap the account button  or your photo at the top of the screen, tap Purchased, tap "Not on this [device]," then tap the app.
3. The app's product page appears. Scroll to the Ratings & Reviews section, then tap App Support. If you don't see App Support, make sure that you're signed in with the correct Apple ID.
In the App Store on iPhone, you can find the App Support button below the reviews.


All Our Best.


1 reply
Question marked as Top-ranking reply

Jun 9, 2023 7:26 AM in response to Riversoaker


Hello Riversoaker,


Apple has a great article that suggests these steps when you encounter an app that doesn't work as expected.


  1. Close and reopen the app 
  2. Restart your iPhone
  3. Check to see if updates are available for the app or your iPhone. Wordscapes requires iOS 12 or later.
  4. Delete the app, then redownload it


Additional guidance for each of those steps ca be found linked each option here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


If it still doesn't open, you'll need to connect with the developers of Wordscapes for support for more specialized support. This is the best way to find an app developer:

How to contact an app developer
1. Open the App Store on your iPhone or iPad.
2. Search for the app, then tap it. If you can't find it, tap the account button  or your photo at the top of the screen, tap Purchased, tap "Not on this [device]," then tap the app.
3. The app's product page appears. Scroll to the Ratings & Reviews section, then tap App Support. If you don't see App Support, make sure that you're signed in with the correct Apple ID.
In the App Store on iPhone, you can find the App Support button below the reviews.


All Our Best.


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Can't open game app

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