Do not disturb is turned off during certain hours but when it is not on phone calls not getting through

Do not disturb is turned off during certain hours but when it is not on phone calls not getting through

Posted on Jun 7, 2023 10:49 AM

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Question marked as Top-ranking reply

Posted on Jun 9, 2023 8:22 AM

Hey lindafromleakey,


If you're having issues receiving phone calls, we'd recommend reviewing the information in this article as it provides steps to help resolve that: If you can't make or receive calls on your iPhone


"Check your iPhone settings

Turn Airplane Mode on and off. Go to Settings and turn on Airplane Mode, wait five seconds, then turn it off.

Check Do Not Disturb. Go to Settings > Focus > Do Not Disturb and make sure it's off. Learn how to use Focus on your iPhone or iPad.

Check for any blocked phone numbers. Go to Settings > Phone > Blocked Contacts.

Check Call Forwarding. Go to Settings > Phone > Call Forwarding and make sure it's off.

Check Silence Unknown Callers. Go to Settings > Phone > Silence Unknown Callers. If the setting is on, a caller must be listed in your Contacts or Recents. Or they must have shared their number in Mail or sent you a message using that number in order for their call to go through. Add their number to Contacts to ensure the phone rings. Calls from some third-party apps might not go through.

To avoid missing calls from a contact, add their number to Contacts to ensure that your phone rings."


Thanks!

1 reply
Question marked as Top-ranking reply

Jun 9, 2023 8:22 AM in response to lindafromleakey

Hey lindafromleakey,


If you're having issues receiving phone calls, we'd recommend reviewing the information in this article as it provides steps to help resolve that: If you can't make or receive calls on your iPhone


"Check your iPhone settings

Turn Airplane Mode on and off. Go to Settings and turn on Airplane Mode, wait five seconds, then turn it off.

Check Do Not Disturb. Go to Settings > Focus > Do Not Disturb and make sure it's off. Learn how to use Focus on your iPhone or iPad.

Check for any blocked phone numbers. Go to Settings > Phone > Blocked Contacts.

Check Call Forwarding. Go to Settings > Phone > Call Forwarding and make sure it's off.

Check Silence Unknown Callers. Go to Settings > Phone > Silence Unknown Callers. If the setting is on, a caller must be listed in your Contacts or Recents. Or they must have shared their number in Mail or sent you a message using that number in order for their call to go through. Add their number to Contacts to ensure the phone rings. Calls from some third-party apps might not go through.

To avoid missing calls from a contact, add their number to Contacts to ensure that your phone rings."


Thanks!

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Do not disturb is turned off during certain hours but when it is not on phone calls not getting through

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