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Level 1

4 points

Face ID not working

I have iPhone 13 Pro when I went to set up my Face ID it tells take your iPhone little lower

Posted on Jun 7, 2023 9:28 PM

Top-ranking reply

Level 10

418,591 points

Posted on Jun 7, 2023 9:32 PM

How to set up and use Face ID is described in this support article --> Use Face ID on your iPhone or iPad Pro - Apple Support

- including how to turn on

If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.

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