14Plus

I’ve sent my 14+ into Apple for ‘no internet connection’ warnings and apps not loading. They ‘repaired’, but really replaced, the phone. Problem is still there. Anyone else have this continuing problem after Apple ‘fixed’ the problem? Back to using iPhone 11 Pro.

iPhone 14 Plus

Posted on Jun 8, 2023 8:07 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 12, 2023 4:50 PM

Hi Notrepaired,


We want to help you get your iPhone working.


If you're seeing no internet connection, that often is a software or configuration issue.


Is this happening on every Wi-Fi you use?


Here's more information for how Wi-Fi networks can be configured to be most compatible:

Recommended settings for Wi-Fi routers and access points


Make sure to disable and remove any VPN apps or profiles that might be interfering with connectivity.


If you restored a backup to your iPhone, it's possible the backup itself contains an error or configuration that's causing the issue as well. Try setting up your iPhone as new to test the connectivity.


To follow up with questions on your repair, you need to contact Apple Support:

Get Support


Thanks for using the Apple Support Communities.

1 reply
Question marked as Top-ranking reply

Jun 12, 2023 4:50 PM in response to Notrepaired

Hi Notrepaired,


We want to help you get your iPhone working.


If you're seeing no internet connection, that often is a software or configuration issue.


Is this happening on every Wi-Fi you use?


Here's more information for how Wi-Fi networks can be configured to be most compatible:

Recommended settings for Wi-Fi routers and access points


Make sure to disable and remove any VPN apps or profiles that might be interfering with connectivity.


If you restored a backup to your iPhone, it's possible the backup itself contains an error or configuration that's causing the issue as well. Try setting up your iPhone as new to test the connectivity.


To follow up with questions on your repair, you need to contact Apple Support:

Get Support


Thanks for using the Apple Support Communities.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

14Plus

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