camera on iPad 10th generation

Question

Level 1

6 points

camera on iPad 10th generation

Recently I bought two iPad 10th generation. After one week usage I found the camera on one iPad is not working as expected. We can start it however it does not show anything through the lens it is all black. It shows the control of camera. We cannot take a picture or video. We need to remove the camera app from the back end re run it. It seems normal however once we close and restart, it has the same behaviour. Again we need to remove it from the back end.

not sure if there is anyone experienced the same.

iPad, iPadOS 16

Posted on Jun 8, 2023 10:34 PM

Reply

Answer 1

Best reply

LotusPilot

Community+ 2024

Level 10

284,438 points

Jun 9, 2023 1:36 AM in response to yisong144

If you continue to experience difficulties, you might be best advised to seek assistance directly from from Apple Support and request a remote diagnostic test.

You can contact the Support Team using the Support link at top-right or bottom-left of this page - or via this link:

Official Apple Support

Alternatively you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad(s).

Genius Bar Reservation and Apple Support Options - Apple

Reply

Answer 2

Jan 15, 2024 1:55 AM in response to yisong144

I’m having severe camera issues on my 10gen. The camera when in video mode- especially streaming. The quality is horrible,. Not what is expected especially from Apple

Reply

camera on iPad 10th generation

Similar questions