Macbook Pro Bluetooth Randomly Dropping and Reconnecting

Macbook Pro (2014)

macOS 11.7.7


OK, this is obviously a very common and much discussed (maddening) problem. In may case, it affects Magic Keyboard and Trackpad, but also BT speakers. As far as I can tell I have tried everything recommended and multiple times ... , to summarize for everyone to start the journey:


  • update mac fully
  • restart mac
  • restart BT devices
  • press option + shift + click BT in menu bar, then
    • Remove all devices
    • Factory reset all devices
    • Reset BT module + restart mac
  • reset SMC
  • reset NVRAM
  • install ToothFairy (I know, desperate!)
  • turn off "Allow Handoff" under Preferences/General
  • turn off "Prevent Computer from Sleeping Automatically ..." under Preferences/Battery/Power Adapter


Nothing works even remotely. If anything, it got worse and BT keeps cutting out constantly and frequently, always reconnecting but with a few seconds of dead devices in-between.


To put this to rest once and for all, could someone confirm that this is a (quite common) defective hardware issue with no fix? Or is there actually some software / setting fix for this issue???


Please help, my sanity is at risk and (I suspect for many others as well)


Thank you!




Posted on Jun 9, 2023 5:02 AM

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Jun 13, 2023 8:06 AM in response to tgruene

Hi tgruene,


We'd like to share some further suggestions as it sounds like you have gone through a lot of troubleshooting so far. This would exhaust options in If you can't connect your Magic Keyboard, Magic Mouse, or Magic Trackpad to your Mac which is the most relevant steps to try. With this continued issue, it'd be best to contact Apple Support to look into this further.


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Macbook Pro Bluetooth Randomly Dropping and Reconnecting

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