The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My daughter gave me her iPhone and it is locked to owner she has forgotten her password so neither of us can use it please help
See if this helps: If you forgot your Apple ID password - Apple Support
There are 2 options. She either needs top recover access to her account (use the link above) or she will have to provide Apple with the original proof of purchase for the device from an authorized retailer to have the activation lock removed.
My daughter gave me her iPhone but I can’t use it as it says phone locked to user but she has forgotten the password so neither of us can use the phone is there any help out there
