changed name of Mailbox in Mail and all messages disappear

I changed the word in a Mailbox label to all caps and all the mail in the box disappeared--there is no "recovered mail" mailbox even after quit app and reload--afraid to fool with

iMac 27″, macOS 13.4

Posted on Jun 9, 2023 6:53 AM

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8 replies

Jun 9, 2023 8:55 AM in response to triplehjr

I presume that your gmail account is set as IMAP.

The problem may be that gmail pretends to be IMAP, but isn't really. There are no actual mailboxes in gmail, but rather labels; something somehow got out of sync when that change was made.


Does the mailbox appear on both the Mac and the iPhone, and empty on both?


What happens if you try renaming it in the web client? Maybe this will jolt things.



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changed name of Mailbox in Mail and all messages disappear

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