You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

magpie63 Author

Level 1

4 points

Cannot search Sync folder on external drive?

I use Sync for cloud storage, and it had saved over 200GB of data on my hard drive. I bought a Western Digital 2TB My Passport drive and moved my Sync folder to it. Now I can't search for files - when I do, I get wither a few random results or a large set of results that are not correct (i.e., it's showing me files that do not have the search terms in their file names, or associating files with the wrong file name). I'm really trying to avoid reformatting this drive - it took two days and over half my monthly data allotment to get it synced. Western Digital says it's not their problem. Help?

MacBook Pro (2017 – 2020)

Posted on Jun 9, 2023 7:54 AM

Top-ranking reply

Grant Bennet-Alder

Level 10

133,171 points

Posted on Jun 9, 2023 8:19 AM

A possible solution worth trying is to have your Mac re-create its Spotlight index now that things are all moved around. Spotlight Indexing requires Mac-format drives, not Windows New Technology File System (NTFS) drives.

Rebuild the Spotlight index on your Mac - Apple Support

View in context

Cannot search Sync folder on external drive?

Similar questions