Unable to sign out of iCloud

I am unable to sign out of iCloud. I have a new phone, but the old one is not letting me sign out. Whenever I. try it get the message that, in order to sign out of iCloud, I first need to turn off Touch ID, which I can do after the security delay expires (in an hour). I have been doing this since Friday, but once the hour expires, it is the same exact message and prices all over again.

Grounhog day.

Plese Help Apple!!!

to be clear, I am on. my home / recognized network, with other Apple recognized devices connected to my Apple. ID/. iCloud