iCloud Driver folders not appearing in Finder

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Level 1

13 points

iCloud Driver folders not appearing in Finder

I recently purchased a new MacBook Pro and used a Thunderbolt cable to transfer all of my data from the old MacBook Pro to the new one. Everything came across fine except 2 folders in iCloud Drive. I tried disabling and reenabling iCloud Drive (but I did not let it complete delete all my local data and redownload). I turned Numbers iCloud Drive on and off. I did a disk repair. I rebooted the device into safe mode and took the attached screenshot. Any other suggestions on how I might get these two folders (Numbers and Shortcuts) to appear in Finder?

MacBook Pro 14″, macOS 13.4

Posted on Jun 9, 2023 5:05 PM

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Answer 1

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BaneOfChaos Author

Level 1

13 points

Jun 10, 2023 6:41 AM in response to picas

Hi, thanks for the suggestions. Disabling/enabling Numbers & Shortcuts was the first thing I tried and it did not help. I did not want to sign-in/out of my iCloud account, because of two reasons: 1) If I use the option of removing all content from the computer (likely best choice), it will take a long time since I have about 1TB of data to sync; 2) if I leave local data, in the past, I've had data get duplicated and I didn't want to deal with that problem.

What I ended up doing that did work was to turn off iCloud Drive and let all of my drive files get removed from my MacBook. I then rebooted the MacBook and reenabled iCloud Drive and let all of the files resync.

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Answer 2

leroydouglas

Level 10

205,928 points

Jun 9, 2023 7:22 PM in response to BaneOfChaos

BaneOfChaos wrote:

I recently purchased a new MacBook Pro and used a Thunderbolt cable to transfer all of my data from the old MacBook Pro to the new one. Everything came across fine except 2 folders in iCloud Drive. I tried disabling and reenabling iCloud Drive (but I did not let it complete delete all my local data and redownload). I turned Numbers iCloud Drive on and off. I did a disk repair. I rebooted the device into safe mode and took the attached screenshot. Any other suggestions on how I might get these two folders (Numbers and Shortcuts) to appear in Finder?

https://discussions.apple.com/content/attachment/7dcf05bd-3426-4cd2-96de-29850becf87f

Did you try signing out of of your AppleID and back in again

Sign in or out of your Apple ID on Mac

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Answer 3

picas

Level 7

21,331 points

Jun 9, 2023 8:27 PM in response to BaneOfChaos

Go to System Settings > [Your Name] > iCloud Drive > Apps syncing to iCloud, and make sure Numbers and Shortcuts are enabled.

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iCloud Driver folders not appearing in Finder

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