My AirPods first gen are not connecting or showing on my device that never been connected to said device

My AirPods first gen are not connecting or showing on my device that never been connected to said device. Help

iPhone 12 Pro Max, iOS 16

Posted on Jun 9, 2023 11:34 PM

Reply
Question marked as Best reply

Posted on Jun 12, 2023 10:46 PM

Hi burger64

welcome to the Apple (user-to-user) Community.


Re: "My AirPods first gen are not connecting or showing on my device

that never been connected to said device. Help "


Your AirPods would need to be well-charged, 

Charge your AirPods and learn about battery life

and 

in discovery mode. (flashing white) in order to pair.


With that, If you haven't already, you might want to try wearing your AirPods, 

and 

on iPhone: Try Settings > Bluetooth > tap "Not Connected"

______________________________________________________________________

If more help is needed:

Your iPhone may need updating to the latest compatible iOS version.

Eg: About iOS 16 Updates - Apple Support (says iOS 16.5 is the latest)


(The firmware on the AirPods can then be updated automatically when paired).


If iPhone is already using iOS 16.5:

Try re-starting it : How to: Restart your iPhone)

and

The AirPods may need re-setting: 

How to reset your AirPods and AirPods Pro - Apple Support

_____________________________________________________________________

You might want to check that you are only connecting AirPods to one device at a time. (Eg may not be switching between multiple devices.)


      See if turn off / turn on bluetooth helps

      or

      You may need to: Switch your AirPods to another device – Apple Support

________________________________________________

You could also check through Apple support's article:

How to: Connect your AirPods and AirPods Pro to your iPhone - Apple Support


✽     Trouble-shooting if needed: 

        What to do: If your AirPods won't connect - Apple Support

_______________________________

Still need help?


What to do: If you can't connect a Bluetooth accessory to your iPhone, iPad, or iPod touch - Apple Support


Also, something in here may help::

Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support

_______________________________

Resource:

AirPods User Guide – Apple Support

_______________________________

More support . info. if needed:

AirPods Support Website:

Find all the topics, resources, and contact options you need for your AirPods....

AirPods Support - Official Apple Support


All the best :-)

1 reply
Question marked as Best reply

Jun 12, 2023 10:46 PM in response to burger64

Hi burger64

welcome to the Apple (user-to-user) Community.


Re: "My AirPods first gen are not connecting or showing on my device

that never been connected to said device. Help "


Your AirPods would need to be well-charged, 

Charge your AirPods and learn about battery life

and 

in discovery mode. (flashing white) in order to pair.


With that, If you haven't already, you might want to try wearing your AirPods, 

and 

on iPhone: Try Settings > Bluetooth > tap "Not Connected"

______________________________________________________________________

If more help is needed:

Your iPhone may need updating to the latest compatible iOS version.

Eg: About iOS 16 Updates - Apple Support (says iOS 16.5 is the latest)


(The firmware on the AirPods can then be updated automatically when paired).


If iPhone is already using iOS 16.5:

Try re-starting it : How to: Restart your iPhone)

and

The AirPods may need re-setting: 

How to reset your AirPods and AirPods Pro - Apple Support

_____________________________________________________________________

You might want to check that you are only connecting AirPods to one device at a time. (Eg may not be switching between multiple devices.)


      See if turn off / turn on bluetooth helps

      or

      You may need to: Switch your AirPods to another device – Apple Support

________________________________________________

You could also check through Apple support's article:

How to: Connect your AirPods and AirPods Pro to your iPhone - Apple Support


✽     Trouble-shooting if needed: 

        What to do: If your AirPods won't connect - Apple Support

_______________________________

Still need help?


What to do: If you can't connect a Bluetooth accessory to your iPhone, iPad, or iPod touch - Apple Support


Also, something in here may help::

Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support

_______________________________

Resource:

AirPods User Guide – Apple Support

_______________________________

More support . info. if needed:

AirPods Support Website:

Find all the topics, resources, and contact options you need for your AirPods....

AirPods Support - Official Apple Support


All the best :-)

My AirPods first gen are not connecting or showing on my device that never been connected to said device

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