I haven’t use my Apple ID account for years I have an Apple Watch I never used I sold it to a friend but he can’t activate it because is is on my Apple account I can’t gain access even can’t remember my username for it what are my options

How can I retrieve old Apple ID and password if I don’t remember either or have the phone or email it was attached to? I don’t remember my Apple ID or password or any other information from when I originally made it

Apple Watch Series 3

Posted on Jun 10, 2023 7:27 AM

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Question marked as Top-ranking reply

Posted on Jun 10, 2023 8:31 AM

You have to remove the watch from your Apple Account or your friend will never be able to use the watch you sold them.


Here are two options. One if you forgot your Apple ID and Password.


If you forget your Apple ID or password - Apple Support (IN)


Two, if you have the original purchase receipt, which shows the watch Serial Number, you can ask Apple to unlock the watch. You have to do this. Your friend cannot.


How to remove Activation Lock - Apple Support (See Start a Support Request)


You will have to do this for your friend, or you'll need to refund them as the watch cannot be used until it is removed from your account.


1 reply
Question marked as Top-ranking reply

Jun 10, 2023 8:31 AM in response to B_brunk

You have to remove the watch from your Apple Account or your friend will never be able to use the watch you sold them.


Here are two options. One if you forgot your Apple ID and Password.


If you forget your Apple ID or password - Apple Support (IN)


Two, if you have the original purchase receipt, which shows the watch Serial Number, you can ask Apple to unlock the watch. You have to do this. Your friend cannot.


How to remove Activation Lock - Apple Support (See Start a Support Request)


You will have to do this for your friend, or you'll need to refund them as the watch cannot be used until it is removed from your account.


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I haven’t use my Apple ID account for years I have an Apple Watch I never used I sold it to a friend but he can’t activate it because is is on my Apple account I can’t gain access even can’t remember my username for it what are my options

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