Airpods

on my airpods 2nd gen i was cleaning it out with a tooth pick and i ripped and made a whole in the black material what do i need to do!

AirPods Pro (2nd generation)

Posted on Jun 10, 2023 10:35 PM

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Question marked as Top-ranking reply

Posted on Jun 10, 2023 10:49 PM

Hello,


It looks like the black material is a cover for either speakers or microphones. If you damaged it you may have also damaged the technology below it. This also could have an affect on the sweat and water resistance of the AirPod. I believe your best course of action would be seeking a repair/replacement of the damaged AirPod.


AirPods Repair & Service - Apple Support


The article below provides cleaning instructions for AirPods. It's pretty similar to cleaning other Apple products.


How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support


I hope this helps.

1 reply
Question marked as Top-ranking reply

Jun 10, 2023 10:49 PM in response to hattie247

Hello,


It looks like the black material is a cover for either speakers or microphones. If you damaged it you may have also damaged the technology below it. This also could have an affect on the sweat and water resistance of the AirPod. I believe your best course of action would be seeking a repair/replacement of the damaged AirPod.


AirPods Repair & Service - Apple Support


The article below provides cleaning instructions for AirPods. It's pretty similar to cleaning other Apple products.


How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support


I hope this helps.

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