Hello Apple Community,
My Macbook Pro 14" keep shutting down when in sleep mode for some time. This is wasting my time and relevant files are lost in the process.
Please I need a quick fix as soon as possible.
MacBook Pro 14″, macOS 13.4
Thank you for your reply, and the added info on your Mac.
Seems your Mac would still be under Apple Care / warranty / too,
and having it checked out by Apple would likely be the best step to take.
How to: Find your Mac model name and serial number - Apple Support
You can enter the serial number on this webpage:
Check Your Service and Support Coverage - Apple Support
or
"One stop for technical support, Apple hardware service, and software support.
Call Apple Support at 1-800-APLCARE (or use the app)
or
you may be able to take the Mac into a nearby Apple store, where they could observe / examine it closely, and give advice. Apple Store - Find a Store - Apple
If you decide to visit an Apple Store:
a Genius Bar reservation is recommended:
Hi azeez171,
welcome to the Apple (user-to-user) Community.
Wondering which MacBook Pro model (year) you have.
How to: Identify your MacBook Pro model - Apple Support
See this discussion thread on a similar situation:
How to prevent my Mac to restart almost every time I close the lid
If needed:
MacBook Pro Support Website / Contact details:
MacBook Pro - Official Apple Support
All the best :-)
I bought the Macbook Pro last December (2022), and it is the model with the M1 Apple Silicon Chip. For clarity, it only shuts down when left in sleep mode for longer. Not immediately when the lid is closed
SHUTDOWN WHILE SLEEPING
