The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My child did a purchase without my permission, he did a request for refund, but he choose the first selection to solve his problem, so how we deal with it now to refund the unauthorized purchase
iPhone 11, 16
Did you child follow these directions to request a refund --> Request a refund for apps or content that you bought from Apple - Apple Support
If yes, note refunds are not immediate and it can take at least 10 business days for a refund to appear.
The first step is to change your passcode and NOT allow a child to use your phone.
If this purchase was made via your child’s device, see these articles:
Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support
Prevent in-app purchases from the App Store - Apple Support
He did the refund request today morning only
A minor did a purchase
