I am unable to verify my child’s account as the system keeps asking me for my old credit card verification number
iPhone 12
Hey kornelia80,
Have you tried to update the payment information which is associated with your Apple ID? You can add a new payment method, then remove the older one. Since you are the Family Sharing organizer, you always need to have a payment method on file, which why you need to add a new one first.
Add a payment method to your Apple ID - Apple Support
Then, this page has how to remove a payment method:
Remove a payment method from your Apple ID - Apple Support
Then, you can try to create a child's Apple ID again.
We hope this helps!
Sincerely.
Hey kornelia80,
Have you tried to update the payment information which is associated with your Apple ID? You can add a new payment method, then remove the older one. Since you are the Family Sharing organizer, you always need to have a payment method on file, which why you need to add a new one first.
Add a payment method to your Apple ID - Apple Support
Then, this page has how to remove a payment method:
Remove a payment method from your Apple ID - Apple Support
Then, you can try to create a child's Apple ID again.
We hope this helps!
Sincerely.
I am trying to create an account for my minor child, but it has my old credit card on file and I cannot enter the verification code.
