my iphone 7 plus the apple logo stays on the screen and doesn't turn on

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Level 1

4 points

iPhone 7 Plus, iOS 15

Posted on Jun 11, 2023 10:03 AM

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Answer 1

Level 10

167,743 points

See the first suggestion in this Apple support article… the forced restart.

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Answer 2

Level 1

4 points

i've tried to re-boot it and no joy so i've put it into the support.apple.com/iphone/restore

but because the phone doesn't turn on it's no reckonigzed in my itunes

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