Who can I contact for unauthorized payment

Hi LaToyiaLaToyia

welcome to the Apple (user-to-user) Community.

Re: "Who can I contact for unauthorized payment;

How can I dispute unauthorized transactions?"

Wondering where the transaction(s) / payment(s) was made, and to whom.

As Apple users, like yourself, we do not have access to your accounts or details, so have very little info. to go on. You may want to see if your situation is covered below.

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Eg: For Apple Pay for purchases from merchants or online stores etc.

Get a refund for purchases made with credit or debit cards using Apple Pay 

How to: See your Apple Pay transaction history

NB: in above article: 

Dispute a credit or debit card charge made using Apple Pay

“If you need to dispute a charge made using Apple Pay, contact your bank or card issuer”. 

If needed:

Apple Pay Support:

Get support with Apple Pay:

Apple Pay - Official Apple Support

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Eg: For in-app purchases etc:

If the payment was made to an app developer:

How to contact an app developer - Apple Support

       or

The best source of help for a product not made by Apple (a third-party product) is the company or person who made it—its vendor or developer:

How to: Contact a third-party vendor 

Contact a third-party vendor - Apple Support

To report a concern about an app, you must provide the URL of the app.

Find the URL for an app in the App Store to report a concern - Apple Support

App Store Support Website / Contact

App Store - Official Apple Support

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If the payment was made for purchases from Apple.

How to see what you were charged for, if you want to:

If you see 'apple.com/bill' on your billing statement - Apple Support

You might want to try:

Report a problem:

https://reportaproblem.apple.com/?s=6

or

if money has been deducted (not pending)

You can request a refund and wait to see what Apple decides. If your request is approved, the money is returned to the payment method that was used to purchase.

If a subscription has been purchased in error, it will need to be cancelled so that further charges are not made:

What to do: If you want to cancel a subscription from Apple - Apple Support

or

If needed:

Billing and Subscriptions Support have a "Get Support" link at the bottom of their webpage (link below)::

Subscriptions and Billing - Official Apple Support

All the best :-)

LaToyiaLaToyia Said:

"How can I dispute unauthorized transactions?"

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Disputing Unauthorized Payments:

I. Contact Apple Support:

For Financial Assistance, contact Apple Support. These are user-to-user forums. We are not Apple.  Apple barely reads these site on their own time, as it is. As you may suspect, no one here would know the answer to this. So, contact Apple Support. The'll see what has occurred, and will run you through the fix. Here is the information for contacting Apple Support:

Apple Phone Support:

• Contact Us - Choose Locations
• Proceed from there as Necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

II. Secure your Account:

A. Verify your Devices:

Verify that all device are logged in to your account, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support

B. Modify your Credentials:

Having been stollen, someone lily has your credentials. So, by all means, modifying them. Starting with a new eMail.

• Modify: your login credentials (Using Both a New eMail and a New Password for each and all sites)
• Associate: a different method of payment to your account
• Enable: Two-Factor Authentication for Apple ID and for all other accounts that have such an applicable option