Every time I try to download a free app from the App Store I keep getting this - "this apple id has not yet been used in the itunes store" and I can't get past it. This has been really frustrating.
iPad Air 3, iPadOS 16
The resolution to this issue is often making sure you have entered a credit card or other valid method of payment* even if you plan on using account balance to pay for a purchase or the item is free.
If there is an option to select "Review" or "Continue", select that and enter valid payment information if required. If there's problems doing this:
On a mobile device tap: Settings > [your name at the top] > Media & Purchases > View Account > Manage Payments > Add Payment Method.
Alternatively this document explains how to 'Add a payment method to your Apple ID' on an Apple mobile device, a Mac, or a PC; click here --> Add a payment method to your Apple ID - Apple Support
If you continue to have problems contact Official Apple Support - Select your region from the list and then your country from the pop-up window. If you do not see your country, see if there is an "other" listing for that region.
https://getsupport.apple.com/?caller=cups&PGF=PGF63005
*Payment methods that you can use with your Apple ID - Payment methods that you can use with your Apple ID - Apple Support but note that Apple Account balance may not be sufficient in this situation.
The resolution to this issue is often making sure you have entered a credit card or other valid method of payment* even if you plan on using account balance to pay for a purchase or the item is free.
If there is an option to select "Review" or "Continue", select that and enter valid payment information if required. If there's problems doing this:
On a mobile device tap: Settings > [your name at the top] > Media & Purchases > View Account > Manage Payments > Add Payment Method.
Alternatively this document explains how to 'Add a payment method to your Apple ID' on an Apple mobile device, a Mac, or a PC; click here --> Add a payment method to your Apple ID - Apple Support
If you continue to have problems contact Official Apple Support - Select your region from the list and then your country from the pop-up window. If you do not see your country, see if there is an "other" listing for that region.
https://getsupport.apple.com/?caller=cups&PGF=PGF63005
*Payment methods that you can use with your Apple ID - Payment methods that you can use with your Apple ID - Apple Support but note that Apple Account balance may not be sufficient in this situation.
Thank you for your input. I'm afraid that we've already done that. When we set up the iPad we entered the details of a valid credit card, which it accepted. Unfortunately the I"D has not been used...." roundabout just started over again.
As I say we have added a payment method, a credit card, which it has accepted. But still no joy. I have a friend with an iPad [Gen 9] who has even deleted his credit card and thus has NO payment method and he can still access the App store with no problem whatsoever.
I suggest you contact Apple.
Your friend is correct. I too do not have to have a payment method to use the app store, but I have only free apps and use no in-app purchases or subscriptions. Apple has about half a dozen criteria for when you might have to have a payment method and if you are encountering one of those you will need a working method.
Does it show up under Add a payment method to your Apple ID - Apple Support
?
If yes then contact Apple as indicated in my previous post.
this apple id has not yet been used in the itunes store
