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MacBook Pro restarts after deep sleep

Dear all,


I'm having issues with my MacBookPro15,2. When waking it up after a long time, it crashes with the typical black screen of a kernel panic. I have removed several software trying to detect the issue with no luck.


This does not happen when booting in safe mode. I don't know what else to do.


Could you have a look at the EtreCheckPro report?


In the Console app, I cleaned the crash errors, and then the Mac restarted again, but this field is empty now.


Kind regards,

David.


EtreCheckPro version: 6.8.1 (68024) Report generated: 2023-06-12 18:02:07 Download EtreCheckPro from https://etrecheck.com Runtime: 4:03 Performance: Good Problem: Computer is restarting Description: After deep sleep, when I open the MacBook Pro lid, the login screen ap pears and the keyboard and touchpad suddenly freeze. Then, a black scr een appears in several languages with the following message â Your comp uter restarted because of a problem. Press a key or wait a few seconds to continue starting upâ . Then, the mac restarts. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Configuration profiles found - This computer may have configuration profiles installed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, 2018, Four Thunderbolt 3 ports) Status: Supported MacBook Pro Model: MacBookPro15,2 2.7 GHz Quad-Core Intel Core i7 (i7-8559U) CPU: 4-core 16 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 8 GB LPDDR3 2133 BANK 2/ChannelB-DIMM0 - 8 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 77 Video Information: Intel Iris Plus Graphics 655 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP1024M 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 5 volumes) disk1s1 - M******************s (APFS) [APFS Virtual drive] (792.30 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (83 MB used) disk1s3 - Recovery (APFS) [Recovery] (530 MB used) disk1s4 - VM (APFS) [APFS VM] (1.07 GB used) disk1s5 - Macintosh HD (APFS) (11.25 GB used) Mounted Volumes: disk1s1 - M******************s [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 792.30 GB Shared values Size: 1.00 TB Free: 194.79 GB Available: 205.29 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /private/var/vm Encrypted Used: 1.07 GB Shared values Size: 1.00 TB Free: 194.79 GB disk1s5 - Macintosh HD Filesystem: APFS Mount point: / Encrypted Read-only: Yes Used: 11.25 GB Shared values Size: 1.00 TB Free: 194.79 GB Available: 205.29 GB Network: Interface en7: USB 10/100/1000 LAN Interface en0: Wi-Fi 802.11 a/b/g/n/ac Proxy Auto Discovery Interface en6: Bluetooth PAN System Software: macOS Catalina 10.15.7 (19H2026) Time since boot: Less than an hour Configuration Profiles: com.apple.wifi.managed EAPClientConfiguration/EAPFastProvisionPACAnonymously EAPClientConfiguration/TLSAllowTrustExceptions EAPClientConfiguration/UserPassword EAPClientConfiguration/PayloadCertificateAnchorUUID[0] EAPClientConfiguration/OuterIdentity EAPClientConfiguration/EAPFASTProvisionPAC ProxyType SSID_STR HIDDEN_NETWORK EAPClientConfiguration/OneTimeUserPassword EAPClientConfiguration/UserName EAPClientConfiguration/TLSTrustedServerNames[0] EAPClientConfiguration/TTLSInnerAuthentication EAPClientConfiguration/AcceptEAPTypes[0] ProxyPACFallbackAllowed EncryptionType EAPClientConfiguration/EAPFASTUsePAC Notifications: EtreCheckPro.app 6 notifications Little Snitch Network Monitor.app 47 notifications Keka.app 4 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.prey.agent.plist Executable: /usr/local/lib/prey/current/bin/prey Details: Exact match found in the legitimate list - probably OK Safari Extension: Downie Safari Extension Plugin: /Library/Audio/Plug-Ins/HAL/EcammAudioLoader.plugin Plugin: /Library/CoreMediaIO/Plug-Ins/DAL/EcammVideoLoader.plugin Apps: 110 Applications: 628 apps 570 x86-only apps 101 unsigned apps Kernel Extensions: /Applications/Parallels Desktop.app [Not Loaded] prl_hypervisor.kext - com.parallels.kext.hypervisor (18.0.2 53077 - SDK 10.11) [Not Loaded] prl_netbridge.kext - com.parallels.kext.netbridge (18.0.2 53077 - SDK 10.9) [Not Loaded] prl_usb_connect.kext - com.parallels.kext.usbconnect (18.0.2 53077 - SDK 10.9) [Not Loaded] prl_vnic.kext - com.parallels.kext.vnic (18.0.2 53077 - SDK 10.9) /Applications/Turbo Boost Switcher Pro.app [Loaded] DisableTurboBoost.32bits.kext - com.rugarciap.DisableTurboBoost (0.0.1 - SDK 10.7) /Library/Extensions [Loaded] LittleSnitch.kext - at.obdev.nke.LittleSnitch (4.6.1 - SDK 10.15) [Loaded] EnergyDriver.kext - com.intel.driver.EnergyDriver (3.5.5 - SDK 10.14) System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 178 Apple tasks [Running] 126 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 182 Apple tasks [Running] 114 Apple tasks Launch Daemons: [Running] at.obdev.littlesnitchd.plist (Objective Development Software GmbH - installed 2023-06-06) Executable: /Library/Little Snitch/Little Snitch Daemon.bundle/Contents/MacOS/Little Snitch Daemon [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2022-07-28) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer [Running] com.crystalidea.macsfancontrol.smcwrite.plist (Ilya Parniuk - installed 2022-12-05) Executable: /Library/PrivilegedHelperTools/com.crystalidea.macsfancontrol.smcwrite [Running] com.logi.optionsplus.updater.plist (Logitech Inc. - installed 2023-06-02) Executable: /Library/Application Support/Logitech.localized/LogiOptionsPlus/logioptionsplus_agent.app/Contents/Frameworks/logioptionsplus_updater.app/Contents/MacOS/logioptionsplus_updater [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-05-16) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-07-28) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2023-05-16) Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon [Running] com.prey.agent.plist (Not signed - installed 2023-06-06) Executable: /usr/local/lib/prey/current/bin/prey [Loaded] com.prey.new_owl.plist (Prey, Inc. - installed 2023-06-06) Executable: /usr/local/lib/prey/versions/prey-user [Running] com.rugarciap.TurboBoost260Helper.plist (Ruben Garcia Perez - installed 2022-07-28) Executable: /Library/PrivilegedHelperTools/com.rugarciap.TurboBoost260Helper [Not Loaded] org.virtualbox.startup.plist (Not signed - installed ) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-07-28) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Running] at.obdev.LittleSnitchHelper.plist (Objective Development Software GmbH - installed 2023-06-06) Executable: /Library/Little Snitch/Little Snitch Helper.app/Contents/MacOS/Little Snitch Helper [Running] at.obdev.LittleSnitchUIAgent.plist (Objective Development Software GmbH - installed 2023-06-06) Executable: /Library/Little Snitch/Little Snitch Agent.app/Contents/MacOS/Little Snitch Agent [Running] com.logi.optionsplus.plist (Logitech Inc. - installed 2023-06-02) Command: /Library/Application Support/Logitech.localized/LogiOptionsPlus/logioptionsplus_agent.app/Contents/MacOS/logioptionsplus_agent --launchd [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-05-16) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent User Launch Agents: [Running] com.amazon.music.plist (AMZN Mobile LLC - installed 2023-06-05) Executable: /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper [Not Loaded] com.amazon.music.startup.plist (Not signed - installed 2021-07-01) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2023-03-15) Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic [Loaded] com.grammarly.ProjectLlama.cleanup.plist (Grammarly, Inc - installed 2023-01-27) Command: ~/Library/Application Support/com.grammarly.ProjectLlama/GRLoginHelper.app/Contents/MacOS/GRLoginHelper cleanup [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2022-04-27) Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpload [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2022-04-27) Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpdate [Other] com.mathworks.mathworksservicehost.agent.plist (The MathWorks, Inc. - installed 2023-05-18) Command: ~/Library/Application Support/MathWorks/ServiceHost/v2023.5.0.2/MathWorksServiceHost.app/Contents/MacOS/MathWorksServiceHost service '--realm-id companion@prod@production' [Loaded] com.microsoft.EdgeUpdater.update-internal.109.0.1518.107.plist (Microsoft Corporation - installed 2023-05-23) Command: ~/Library/Microsoft/EdgeUpdater/109.0.1518.107/EdgeUpdater.app/Contents/MacOS/EdgeUpdater --server --service=update-internal --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Loaded] com.microsoft.EdgeUpdater.update.plist (Microsoft Corporation - installed 2023-05-24) Command: ~/Library/Microsoft/EdgeUpdater/109.0.1518.107/EdgeUpdater.app/Contents/MacOS/EdgeUpdater --server --service=update --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Loaded] com.microsoft.EdgeUpdater.wake.109.0.1518.107.plist (Microsoft Corporation - installed 2023-05-23) Command: ~/Library/Microsoft/EdgeUpdater/109.0.1518.107/EdgeUpdater.app/Contents/MacOS/EdgeUpdater --wake --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 --enable-logging [Loaded] mega.mac.megaupdater.plist (Mega Limited - installed 2023-05-23) Executable: /Applications/MEGAsync.app/Contents/MacOS/MEGAupdater User Login Items: [Not Loaded] AppCleaner SmartDelete (Julien Ramseier - installed 2022-12-09) Modern Login Item /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app [Running] Dropbox (Dropbox, Inc. - installed 2022-07-28) Application /Applications/Dropbox.app [Loaded] Flow macOS Helper (App Store - installed 2023-04-24) Modern Login Item /Applications/Flow.app/Contents/Library/LoginItems/Flow macOS Helper.app [Running] Flux (Michael Herf - installed 2023-06-02) Application /Applications/Flux.app [Loaded] GRLoginHelper (Grammarly, Inc - installed 2023-06-12) Modern Login Item /Applications/Grammarly Desktop.app/Contents/Library/LoginItems/GRLoginHelper.app [Running] Macs Fan Control (Ilya Parniuk - installed 2022-12-05) Application /Applications/Macs Fan Control.app [Not Loaded] Movavi Screen Recorder 22 (Movavi Software Inc - installed 2022-10-02) Modern Login Item /Applications/Movavi Screen Recorder 22.app/Contents/Library/LoginItems/Movavi Screen Recorder 22.app [Not Loaded] ShazamHelper (App Store - installed 2022-08-18) Modern Login Item /Applications/Shazam.app/Contents/Library/LoginItems/ShazamHelper.app [Not Loaded] Skitch Helper (App Store - installed 2022-07-28) Modern Login Item /Applications/Skitch.app/Contents/Library/LoginItems/J8RPQ294UB.com.skitch.SkitchHelper.app [Not Loaded] StartUpHelper (Spotify - installed 2022-07-28) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] SyncFoldersProStartAtLogin (App Store - installed 2022-07-28) Modern Login Item /Applications/Sync Folders Pro.app/Contents/Library/LoginItems/SyncFoldersProStartAtLogin.app [Running] Turbo Boost Switcher Pro (Ruben Garcia Perez - installed 2022-07-28) Application /Applications/Turbo Boost Switcher Pro.app [Not Loaded] iTextHelper (App Store - installed 2023-05-05) Modern Login Item /Applications/iText.app/Contents/Library/LoginItems/iTextHelper.app [Not Loaded] LaunchAtLoginHelperFree (App Store - installed 2022-07-28) Modern Login Item /Applications/myTuner Radio.app/Contents/Library/LoginItems/LaunchAtLoginHelperFree.app App Extensions: Plugins: Parallels VMs - /Applications/Parallels Desktop.app Safari extensions: Bridge - /Applications/Progressive Downloader.app "Open In" button for Internet Explorer - /Applications/Parallels Desktop.app Downie Safari Extension - /Applications/Downie 4.app Webex - ~/Library/Application Support/WebEx Folder/Add-ons/Cisco WebEx Start.app Photo editing extensions: Skitch Markup - /Applications/Skitch.app Share services: Send to Chat - /Applications/WeChat.app Telegram - /Applications/Telegram.app Compress with BetterZip - /Applications/BetterZip.app Send to Downie - /Applications/Downie 4.app Send with Windows Email App - /Applications/Parallels Desktop.app Finder sync extensions: MEGA Finder Sync - /Applications/MEGAsync.app Keka Finder Integration - /Applications/Keka.app Dropbox Finder Extension - /Applications/Dropbox.app BetterZip Finder Extension - /Applications/BetterZip.app Action services: Skitch Markup - /Applications/Skitch.app QuickLook Previews: BetterZip Quick Look Extension - /Applications/BetterZip.app com.pkware.zip-archive public.zip-archive *.zip com.android.package-archive *.apk com.rarlab.rar-archive *.rar com.rarlab.rar-legacy-archive *.r00 com.macitbetter.cbr-archive *.cbr com.macitbetter.cbz-archive *.cbz com.macitbetter.zip-archive *.pk3 org.7-zip.7-zip-archive *.7z public.archive.arj org.7-zip.arj-archive *.arj public.archive.lha *.lha org.7-zip.lha-archive *.lha org.7-zip.nsis-archive *.nsis com.stuffit.archive.sit *.sit com.allume.stuffit-archive com.symantec.diskdoubler-archive *.dd com.apple.binhex-archive *.hqx com.apple.macbinary-archive *.bin com.apple.xar-archive *.xar com.microsoft.tnef *.dat com.macitbetter.betterzip.user-defined *.user-zip public.archive.cab com.microsoft.cab-archive *.cab com.microsoft.chm-archive *.chm public.iso-image *.iso public.iso-diskimage *.iso org.debian.deb-archive *.deb com.redhat.rpm-archive *.rpm public.cpio-archive *.cpio public.tar-archive *.tar com.apple.bom-compressed-cpio *.cpgz org.chromium.extension *.crx com.macitbetter.segmented-archive *.000 com.sun.java-archive *.jar org.python.python-egg *.egg com.stuffit.archive.sit *.sit public.tar-archive *.tar org.gnu.gnu-zip-archive *.gz org.gnu.gnu-zip-tar-archive *.tgz public.archive.bzip2 public.bzip2-archive *.bz2 org.bzip.bzip2-archive *.bz2 org.bzip.bzip2-tar-archive *.tbz public.tar-bzip2-archive *.tbz2 org.tukaani.tar-xz-archive *.txz org.tukaani.xz-archive *.xz com.facebook.tar-zst-archive *.tzst com.facebook.zst-archive *.zst com.google.tar-br-archive *.tbr com.google.br-archive *.br QuickLook Previews (legacy): quickLookSLX - /Applications/MATLAB_R2023a.app com.mathworks.matlab-data-export *.mldatx com.mathworks.matlab-app *.mlapp com.mathworks.simulink-template *.sltx com.mathworks.simulink-model-slx *.slx com.mathworks.matlab-app-install *.mlappinstall com.mathworks.matlab-toolbox *.mltbx ExeQL - /Applications/Parallels Desktop.app com.microsoft.windows-executable *.exe ParallelsQL - /Applications/Parallels Desktop.app com.vmware.foreign.pvm com.parallels.vm.vmpackage.compressed *.pvmz com.parallels.vm.vmpackage.packed *.pvmp com.parallels.vm.vmpackage *.pvm QuickLookPlugin - /Applications/Transmission.app com.bittorrent.torrent org.bittorrent.torrent *.torrent BetterZipQL - /Applications/BetterZip.app com.facebook.zst-archive *.zst com.facebook.tar-zst-archive *.tzst org.tukaani.xz-archive *.xz org.7-zip.nsis-archive *.nsis org.gnu.gnu-zip-tar-archive *.tgz org.tukaani.tar-xz-archive *.txz com.google.tar-br-archive *.tbr public.iso-image *.iso org.bzip.bzip2-tar-archive *.tbz public.bzip2-archive *.bz2 com.apple.macbinary-archive *.bin org.7-zip.lha-archive *.lha org.7-zip.arj-archive *.arj com.stuffit.archive.sit *.sit com.google.br-archive *.br com.corel.brush *.brushcategory com.apple.binhex-archive *.hqx com.microsoft.chm-archive *.chm com.apple.bom-compressed-cpio *.cpgz org.gnu.gnu-zip-archive *.gz com.redhat.rpm-archive *.rpm com.microsoft.tnef *.dat public.cpio-archive *.cpio public.tar-archive *.tar com.symantec.diskdoubler-archive *.dd public.archive.bzip2 public.iso-diskimage *.iso com.apple.xar-archive *.xar public.archive.lha *.lha com.apple.disk-image public.archive.cab com.rarlab.rar-archive *.rar public.disk-image org.7-zip.7-zip-archive *.7z org.bzip.bzip2-archive *.bz2 com.microsoft.cab-archive *.cab com.macitbetter.segmented-archive *.000 com.allume.stuffit-archive com.macitbetter.zip-archive *.pk3 org.debian.deb-archive *.deb public.zip-archive *.zip public.xar-archive public.archive.arj com.sun.java-archive *.jar OmniGraffle - /Applications/OmniGraffle.app com.omnigroup.omnigraffle.graffle-package *.graffle com.omnigroup.omnigraffle.gstencil-package *.gstencil com.omnigroup.omnigraffle.graffle *.graffle com.omnigroup.omnigraffle.gstencil *.gstencil com.omnigroup.omnigraffle.template *.gtemplate com.omnigroup.omnigraffle.template-package *.gtemplate Figma - /Applications/Figma.app com.figma.document *.fig Internet Plug-ins: AdobePDFViewer: 23.001.20177 (Adobe Inc. - installed 2023-06-12) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Inc. - installed 2023-06-12) Audio Plug-ins: TVRemoteAudio: 1.0.1 (TeamViewer GmbH - installed 2021-11-28) MSTeamsAudioDevice: 2022.31.01.1 (Microsoft Corporation - installed 2022-08-01) EcammAudioLoader: 1.0.4 (? - installed 2020-07-31) CoreMediaIO Plug-ins: EcammVideoLoader: 1.0.5 (? - installed 2022-07-28) Safari Extensions: "Open In" button for Internet Explorer (Parallels International GmbH - installed 2022-10-21) Bridge (Maxim Trushin - installed 2022-07-28) Downie Safari Extension (? - installed 2023-05-13) Webex (Cisco - installed 2022-01-23) Backup: Time Machine information is limited without Full Disk Access Destinations: T****9 [Local] T*******s [Local] (Last used) Performance: System Load: 2.12 (1 min ago) 2.59 (5 min ago) 1.69 (15 min ago) Nominal I/O usage: 34.97 MB/s File system: 16.77 seconds Write speed: 1428 MB/s Read speed: 3013 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 4 % Idle: 92 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 25.52 % (Etresoft, Inc.) mdsync 20.46 % (Apple) WindowServer 6.84 % (Apple) kernel_task 5.06 % (Apple) NotificationCenter 1.90 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 847 MB (Etresoft, Inc.) Dropbox (3) 411 MB (Dropbox, Inc.) iconservicesagent (2) 347 MB (Apple) mds_stores 241 MB (Apple) mdsync 216 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) corespeechd 961 B / 562 KB (Apple) Dropbox 29 KB / 235 KB (Dropbox, Inc.) mDNSResponder 172 KB / 26 KB (Apple) biometrickitd 69 KB / 82 KB (Apple) UserEventAgent 9 KB / 5 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) mdsync 9 (Apple) WindowServer 3 (Apple) Flow 1 (App Store) launchd 0 (Apple) Dropbox (3) 0 (Dropbox, Inc.) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 5.46 GB Used RAM: 6.04 GB Cached files: 4.50 GB Available RAM: 9.96 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2023-04-18 SD Card Formatter 5.0.2 (5.0.2) 2023-04-19 Command Line Tools (12.4.0.0.1.1610135815) 2023-04-24 Flow (2.12.0) 2023-05-05 iText (2.0.2) 2023-05-12 Oracle VM VirtualBox (7.0.8) 2023-05-16 Microsoft Teams (1.00.611156) 2023-05-16 Microsoft AutoUpdate (4.59.23051401) 2023-05-18 VNC Server 2023-05-19 ownCloud Client (4.0.0.10896) 2023-05-21 WeChat (3.8.0) 2023-05-21 Microsoft Remote Desktop (10.8.3) 2023-06-06 Prey Anti-Theft (1.11.4) 2023-06-07 ARMDC Agent Installer 2023-06-07 Adobe Acrobat (23.001.20177) (23.001.20177) 2023-06-07 Adobe Acrobat Reader (23.001.20177) (23.001.20177) 2023-06-09 XProtectPayloads (99) 2023-06-09 Static Z Sound Processor (3.4.6) 2023-06-12 Malwarebytes for Mac 2023-06-12 Desinstalador de Malwarebytes for Mac (1.0) Diagnostics Information (past 7-30 days): 2023-06-12 07:24:12 RTProtectionDaemon.app High CPU Use Executable: /Library/Application Support/Malwarebytes/*/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app 2023-06-09 12:13:45 mds_stores High CPU Use (2 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds_stores 2023-06-07 08:18:45 Security.prefPane High CPU Use Executable: /System/Library/PreferencePanes/Security.prefPane 2023-06-06 09:41:05 Activity Monitor.app High CPU Use Executable: /System/Applications/Utilities/Activity Monitor.app End of report


MacBook Pro 13″, macOS 10.15

Posted on Jun 12, 2023 10:24 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 19, 2023 4:36 AM

Thank you!


I finally resolved this issue by upgrading to Monterey.


I think the problem was caused by the Turbo Boost Switcher kernel extension because when I removed it, the problem did not happen.


Now, in Monterey, I am using both: the low power mode of macOS 12 plus Turbo Boost Switcher, and all is fine.


Best,

David.

2 replies
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Question marked as Top-ranking reply

Jun 19, 2023 4:36 AM in response to leroydouglas

Thank you!


I finally resolved this issue by upgrading to Monterey.


I think the problem was caused by the Turbo Boost Switcher kernel extension because when I removed it, the problem did not happen.


Now, in Monterey, I am using both: the low power mode of macOS 12 plus Turbo Boost Switcher, and all is fine.


Best,

David.

Reply

Jun 16, 2023 5:18 PM in response to dvdsosa

Learn what to do if your computer restarts or shuts down unexpectedly, or you get a message that your computer restarted or shut down because of a problem.


If your Mac spontaneously restarts or displays a ... - Apple Support

If your Mac restarted because of a problem - Apple Support


Kernel Panics are predominately caused by hardware faults or faulty third-party kernel extensions.



To trouble shoot further you can:


—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 



—A SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies


does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled.

Login and test. Reboot as normal and test. .


This test will tell you if third party interference; most* extensions etc are not loaded in safe boot mode.




Reply

MacBook Pro restarts after deep sleep

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