Trying to change voicemail password

When I put in new password it freezes at saving new password

Posted on Jun 12, 2023 2:14 PM

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Posted on Jun 12, 2023 2:40 PM

Voicemail uses cellular data and cannot use Wi-Fi, so you must have cellular data enabled when updating anything involved with voicemail. If that is not the cause of the issue log in directly to your carrier’s voicemail server to update the password. With most carriers you can do this by holding the “1” button on the phone keypad for a couple of seconds, or call your own number from your phone.

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Question marked as Top-ranking reply

Jun 12, 2023 2:40 PM in response to Nikifr123

Voicemail uses cellular data and cannot use Wi-Fi, so you must have cellular data enabled when updating anything involved with voicemail. If that is not the cause of the issue log in directly to your carrier’s voicemail server to update the password. With most carriers you can do this by holding the “1” button on the phone keypad for a couple of seconds, or call your own number from your phone.

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Trying to change voicemail password

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