Trying to upgrade Yosemite to Big Sur and to install Big Sur I need to log in into App Store. I’ve tried to do it plenty of times but every time it says that ID or pass is incorrect but it’s definitely correct since i’m receiving confirming messages on my iPhone every time i try do it. Any ideas?
Earlier Mac models
You need to use your Mac user account, that is your login user name to sign in to the App Store.
See the following Apple articles:
If you forgot your Mac login password -> https://support.apple.com/en-us/HT202860
Change the login password on Mac -> https://support.apple.com/en-gb/guide/mac-help/mchlp1550/mac
Reset your Mac login password -> https://support.apple.com/en-mn/guide/mac-help/mh35902/mac
If you can't reset your Mac login password -> https://support.apple.com/en-gb/HT212190
See also -> Ways to remember passwords on Mac
Ways to remember passwords on Mac – Apple Support (UK)
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You are sign in here . . . with your Apple ID & Password.
Your Apple ID is the personal account you use with all Apple products and services. It includes the email address and password you use to sign in, as well as the contact, payment, and security details that you use with Apple.
You can’t merge multiple Apple ID accounts.
What happens when you use the same Apple ID & Password that you use to sign in here?
See -> Sign in with your Apple ID -> Sign in with your Apple ID - Apple Support
You need to use your Mac user account, that is your login user name to sign in to the App Store.
See the following Apple articles:
If you forgot your Mac login password -> https://support.apple.com/en-us/HT202860
Change the login password on Mac -> https://support.apple.com/en-gb/guide/mac-help/mchlp1550/mac
Reset your Mac login password -> https://support.apple.com/en-mn/guide/mac-help/mh35902/mac
If you can't reset your Mac login password -> https://support.apple.com/en-gb/HT212190
See also -> Ways to remember passwords on Mac
Ways to remember passwords on Mac – Apple Support (UK)
-----
You are sign in here . . . with your Apple ID & Password.
Your Apple ID is the personal account you use with all Apple products and services. It includes the email address and password you use to sign in, as well as the contact, payment, and security details that you use with Apple.
You can’t merge multiple Apple ID accounts.
What happens when you use the same Apple ID & Password that you use to sign in here?
See -> Sign in with your Apple ID -> Sign in with your Apple ID - Apple Support
Yes, you need to use your Mac user account, that is your login user name to sign in to the App Store.
So again:
See the following Apple articles:
If you forgot your Mac login password -> https://support.apple.com/en-us/HT202860
Change the login password on Mac -> https://support.apple.com/en-gb/guide/mac-help/mchlp1550/mac
Reset your Mac login password -> https://support.apple.com/en-mn/guide/mac-help/mh35902/mac
If you can't reset your Mac login password -> https://support.apple.com/en-gb/HT212190
See also -> Ways to remember passwords on Mac
Ways to remember passwords on Mac – Apple Support (UK)
You don’t get me. Let me explain by the steps what’s wrong:
Have you found a way to overcome this? Currently having the same issue with a macbook I just brought. early 2015 macbook air on os x yosemite and needing to upgrade software.. having trouble! any help ??
Have you give a try to use your Mac user account?
Get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service
Get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service
Yep, i tried as you said but it doesn’t make any sense. I need to log in my Apple ID
What do you mean that i need mac user account? It asks me for my Apple ID in App Store
“Your Apple ID or password is incorrect” Macbook App Store
