Disabled account

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adriel102 Author

Level 1

4 points

Disabled account

It’s saying my account has been disabled in the App Store, I can’t update my payment method

iPad, iPadOS 15

Posted on Jun 12, 2023 4:33 PM

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Answer 1

Top-ranking reply

Niel

Level 10

731,759 points

Jun 12, 2023 4:36 PM in response to adriel102

There's a problem with your iTunes Store account information which can't be fixed from your end. Click here and contact Apple Support when they're open; if the link doesn't have an option for your country, use this form.

(240526)

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Answer 2

Carol B.

Level 6

13,393 points

Jun 12, 2023 4:39 PM in response to adriel102

If your account has been disabled, you must contact Apple directly for help. Please tap Support at the top or bottom of the page. Or tap here —-> Apple Support

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Disabled account

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