I got charged from apple and I can’t find it in my purchase history

I got charged from apple and I can’t find it in my purchase history

iPhone 14 Plus, iOS 16

Posted on Jun 12, 2023 7:25 PM

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Question marked as Top-ranking reply

Posted on Jun 13, 2023 8:09 AM

If Apple does NOT show a record of the charges in your purchase history, it is very possible that scammers have gained access to your credit card or bank number and are pretending to be Apple. It happened to us.


If that is the case, only your CARD ISSUER or BANK can remedy it.


If Apple’s purchase history shows the purchase, continue with the instructions in that article.

1 reply
Question marked as Top-ranking reply

Jun 13, 2023 8:09 AM in response to aimen49

If Apple does NOT show a record of the charges in your purchase history, it is very possible that scammers have gained access to your credit card or bank number and are pretending to be Apple. It happened to us.


If that is the case, only your CARD ISSUER or BANK can remedy it.


If Apple’s purchase history shows the purchase, continue with the instructions in that article.

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I got charged from apple and I can’t find it in my purchase history

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