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Hello I have a charge on my bank account but I never subscribed to anything I checked my Apple ID and I have no subscriptions

How do I get a refund for a charge that I do not recognize?

Posted on Jun 12, 2023 8:10 PM

Reply
Question marked as Best reply

Posted on Jun 12, 2023 8:14 PM

natasja209 Said:

"Hello I have a charge on my bank account but I never subscribed to anything I checked my Apple ID and I have no subscriptions: How do I get a refund for a charge that I do not recognize?"

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Troubleshooting Unfamiliar Charges:

Start Here: Verify Unfamiliar Charges - Apple Support


Where do you See this Charge?

If is is an eMail, then it may be a phishing scam. If it is in your bank account, then it may be a mishap, on whomever's part. View these two links to determine which is the case...


So...


Contact Apple Support:

For Financial Assistance, contact Apple Support. These are user-to-user forums. We are not Apple.  Apple barely reads these site on their own time, as it is. As you may suspect, no one here would know the answer to this. So, contact Apple Support. The'll see what has occurred, and will run you through the fix. Here is the information for contacting Apple Support:

Apple Phone Support:

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
1 reply
Question marked as Best reply

Jun 12, 2023 8:14 PM in response to natasja209

natasja209 Said:

"Hello I have a charge on my bank account but I never subscribed to anything I checked my Apple ID and I have no subscriptions: How do I get a refund for a charge that I do not recognize?"

-------


Troubleshooting Unfamiliar Charges:

Start Here: Verify Unfamiliar Charges - Apple Support


Where do you See this Charge?

If is is an eMail, then it may be a phishing scam. If it is in your bank account, then it may be a mishap, on whomever's part. View these two links to determine which is the case...


So...


Contact Apple Support:

For Financial Assistance, contact Apple Support. These are user-to-user forums. We are not Apple.  Apple barely reads these site on their own time, as it is. As you may suspect, no one here would know the answer to this. So, contact Apple Support. The'll see what has occurred, and will run you through the fix. Here is the information for contacting Apple Support:

Apple Phone Support:

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Hello I have a charge on my bank account but I never subscribed to anything I checked my Apple ID and I have no subscriptions

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