Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

storage space

Hi, i deleted all of my photos but my phone still reports that “photos” is taking up over 86 GB of space. why is that?

iPhone 14, iOS 16

Posted on Jun 12, 2023 10:31 PM

Reply
Question marked as Best reply

Posted on Jun 13, 2023 1:39 AM

To clear storage on your iPhone, you can follow these steps:


  1. Go to "Settings" on your iPhone and tap on "General" > "iPhone Storage." This will show you a breakdown of the storage used by different apps and data on your device.
  2. Scroll down to the list of installed apps and review which ones you don't use frequently. Tap on an app and select "Offload App." This will remove the app from your device while keeping its data intact. You can always reinstall the app later if needed.
  3. Go through the list of apps and delete the ones you no longer need. To delete an app, tap on it and select "Delete App." Additionally, you can delete other types of data such as photos, videos, messages, and unused files to free up space.
  4. If your Photos app takes up a significant amount of space, you can enable iCloud Photos to store your photos and videos in the cloud and keep optimized versions on your device. Go to "Settings" > "[Your Name]" > "iCloud" > "Photos" and enable "iCloud Photos." --> Manage your photo and video storage - Apple Support
  5. If you use Safari as your web browser, you can clear its cache to free up storage. Go to "Settings" > "Safari" > "Clear History and Website Data." Please see the pic below which is self-explanatory
  6. Messages and attachments can take up a substantial amount of storage. Open the Messages app and delete unnecessary conversations or individual messages. You can also enable the option to automatically delete messages after a certain period. Go to "Settings" > "Messages" > "Keep Messages" and select an appropriate duration. Deleting attachments to messages may also help
  7. If you have music, movies, or TV shows downloaded on your device that you no longer need offline access to, you can remove them to save space. Open the respective app (e.g., Music or TV), find the content, and delete it.
  8. Consider reviewing other apps and data that may be taking up storage space, such as documents, downloads, and podcasts. Delete unnecessary files or manage them accordingly.
  9. After performing the above steps, it's good practice to restart


1 reply
Question marked as Best reply

Jun 13, 2023 1:39 AM in response to chizzy82

To clear storage on your iPhone, you can follow these steps:


  1. Go to "Settings" on your iPhone and tap on "General" > "iPhone Storage." This will show you a breakdown of the storage used by different apps and data on your device.
  2. Scroll down to the list of installed apps and review which ones you don't use frequently. Tap on an app and select "Offload App." This will remove the app from your device while keeping its data intact. You can always reinstall the app later if needed.
  3. Go through the list of apps and delete the ones you no longer need. To delete an app, tap on it and select "Delete App." Additionally, you can delete other types of data such as photos, videos, messages, and unused files to free up space.
  4. If your Photos app takes up a significant amount of space, you can enable iCloud Photos to store your photos and videos in the cloud and keep optimized versions on your device. Go to "Settings" > "[Your Name]" > "iCloud" > "Photos" and enable "iCloud Photos." --> Manage your photo and video storage - Apple Support
  5. If you use Safari as your web browser, you can clear its cache to free up storage. Go to "Settings" > "Safari" > "Clear History and Website Data." Please see the pic below which is self-explanatory
  6. Messages and attachments can take up a substantial amount of storage. Open the Messages app and delete unnecessary conversations or individual messages. You can also enable the option to automatically delete messages after a certain period. Go to "Settings" > "Messages" > "Keep Messages" and select an appropriate duration. Deleting attachments to messages may also help
  7. If you have music, movies, or TV shows downloaded on your device that you no longer need offline access to, you can remove them to save space. Open the respective app (e.g., Music or TV), find the content, and delete it.
  8. Consider reviewing other apps and data that may be taking up storage space, such as documents, downloads, and podcasts. Delete unnecessary files or manage them accordingly.
  9. After performing the above steps, it's good practice to restart


storage space

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.