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Upgrade to Ventura hangs up

Upgrading to Ventura hangs up and will not complete. I have tried holding down shift and power, but it still hangs up at same place when it restarts.

MacBook Pro (2017 – 2020)

Posted on Jun 13, 2023 2:42 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 14, 2023 1:33 PM

Hi there jcgalizia,


Thank you for posting to Apple Support Communities.


We understand you're having trouble upgrading to macOS Ventura. We'd like to help.


If updating normally isn't working, Apple has steps in their article here that can help. Take a look: If an error occurred while updating or installing macOS - Apple Support


The article goes over how you can update using safe mode. That should help.


Take care.

2 replies
Question marked as Top-ranking reply

Jun 14, 2023 1:33 PM in response to jcgalizia

Hi there jcgalizia,


Thank you for posting to Apple Support Communities.


We understand you're having trouble upgrading to macOS Ventura. We'd like to help.


If updating normally isn't working, Apple has steps in their article here that can help. Take a look: If an error occurred while updating or installing macOS - Apple Support


The article goes over how you can update using safe mode. That should help.


Take care.

Upgrade to Ventura hangs up

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