The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Update downloads but stops while preparing update. Stops at 15 min left each time. Started over and got same result. When starting over process picks up at start of preparing update. Doesn't download again
iMac Pro (2017)
Gregin3186 wrote:
Update downloads but stops while preparing update. Stops at 15 min left each time. Started over and got same result. When starting over process picks up at start of preparing update. Doesn't download again
Reboot and log into Safeboot mode and then initiate your update—
ref: SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies
Gregin3186 wrote:
Update downloads but stops while preparing update. Stops at 15 min left each time. Started over and got same result. When starting over process picks up at start of preparing update. Doesn't download again
Reboot and log into Safeboot mode and then initiate your update—
ref: SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies
Update still hung up in safe mode. Reinstalled OSVentura cleared up the problem. Thanks
Problem with Ventura 13.5 update. Update hangs with 15 min left in preparing update
