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Apple shop invoice not received

How can I receive an invoice for an Airpod Pro purchased in February 2020 in Orchard Apple Singapore? I gave the salesman my email address and passport, but nothing was received (junk mail checked). I need an e-invoice for the warranty of my Airpod Pro in Vietnam. Please help me!


I can send you my passport number and Airpod Pro serial number for you to check my payment information. Thank you so much!

AirPods Pro

Posted on Jun 13, 2023 7:06 AM

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Question marked as Top-ranking reply

Posted on Jun 13, 2023 7:36 AM

You should not need a receipt for a service program but your AirPods are ineligible for the program as they were sold more than 3 years ago

5 replies

Apple shop invoice not received

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