AppleTV+

AppleTV+ does not track what I've already watched on their system. I've spoken to 2 support people at Apple and they weren't able to help. Can this community help me?

Apple TV HD, tvOS 16

Posted on Jun 13, 2023 6:52 AM

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6 replies

Jun 13, 2023 7:54 AM in response to CuriousGeorge28

I got it to start working again. Here is what I did, but note that I don’t know which of these things fixed it. I went to apple online and signed in to Apple TV there. I went to settings and cleared all watch history, and signed out of all devices (listed as “sign out of all web browsers” or something like that). However… I don’t think it actually signed out of my devices. Anyway, I then went to the tv and deleted the app all together. I reinstalled it and signed in again. I went to a show and it appears to be tracking progress again.

Jun 13, 2023 7:31 AM in response to CuriousGeorge28

This is happening to me too. Just started about a week ago. It just saving any progress I'm making while watching. If I pause it and it times out, when I go back to the show it has started the episode all over. I saw another post about this and they too weren't able to get much help. I know this probably doesn't help, but you're not alone. I'm going to try signing out of all my devices and see if that helps at all. I'll reply to this if it does.

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