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Level 1

4 points

My top line in settings ate gray and I can’t open

My top line in settings with my initials iCloud, Apple wallet etc is gray and I can’t open it. Help thx

iPad, iPadOS 16

Posted on Jun 13, 2023 10:51 AM

Top-ranking reply

Level 10

209,181 points

Posted on Jun 13, 2023 12:59 PM

If it is a private iPhone, see -> Use parental controls on your child's iPhone, iPad and iPod touch

👉 Check restrictions -> tap Settings -> Screen Time -> Content & Privacy -> scroll to Allow Changes.

If you have a MDM profile, you need to contact your company - IT department.

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