Issue? Apple Diagnostic PPP001

I think it’s related to the fact that the diag tool cannot test the MagSafe port on battery cos I just got the m2 max MacBook Pro 16 and I’m doing tons of test to see if all is okay and I got this error too on battery. I didn’t tried yet hooked on MagSafe but I’m confident that it doesn’t mean there is an hardware defect but just that the test couldn’t check the state of MagSafe and so it reports that maybe the power port have an issue . If u check apple website they tells us to plug into MagSafe and check again so I think it’s an expected behavior …

can you explain your issue,

cos mine was that I got a refurbished MacBook Pro ( like new , 1 charge cycle , and just 500 Gb written on internal drive ) . so I check the computer with many tools, and did apple diagnostics , the first time I did it was on battery I got the P0001 ' error ' and on magsafe no issues found, so I was worried too and I logged in the apple website where they explain all codes, and I was reassured, cos the P0001 code just means that on battery the diag cannot test the power cord , and that's logical, if u plugged via magsafe you should get the P0000 code , if not I didn't understood your issue , please explain , I'll do my best to try to help you .

we already answered, there is no issues . this topic should be closed, it just means that I cannot check the magsafe port while on battery , so it literally ask us too plug it in , and then if you have PPP0000 and it's all good .

it's not really an error code in the sens that something doesn't work , but rather it cannot check all components and that's logical.

yes , read my answers above , it's logical that you have this error, cos if u consult safari it says to connect the magsafe cable and try again, this dial tool is far from perfect, it should explain better for example that it found no issues, but it couldn't test the charge cable for example, and also as I said, if u leave on external Magic Trackpad and keyboard this would also give me an error about bluetooth, but if I turn them off , then the MacBook is able to check the included keyboard and trackpad and report no errors, I really think should rethink how these errors code works, why not include the description of the " error "... so many people seems to think there is an issue and there are not, as long as you plug just magsafe and disconnect any accesories, turn off BT keyboards, mouse or trackpad , and u noticed that it should return no errors.

ExcellentStudent wrote:

Why do I get PPP001 code (power port issue) when doing an apple diagnostic test on battery power and no issues when running the test while charging through magsafe charger?

Shouldn’t the code be PPP007 when power adapter is not connected?

Device: M2 Pro MBP

the user Diagnostic...not as definitive as Apple's own AST2 (Apple Service Toolkit) back bench diagnostic

You can take it in —

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple

Outside the USA

Contact Apple for support and service - Apple Support

When you look at the diagnostics code table by apple it says reconnect the adapter and then try again for all codes from PPP0001-PPP007

So this way when you connect the power cable and check and if doesn't detect you know that it actually is an issue. this only comes by when the laptop isn't charged while doing the diagnostic.

I'm having same issue in MacBook Pro M1 pro 14inch

yes, me too same issue with my MacBook Air M1. Is it firmware issue or hardware?

Hey Everyone,I facing Issue with my MacBook Pro M1 2020.When I open my MacBook it’s not open but when plugged in to changer then my MacBook is open and after 10 to 15mins MacBook suddenly off. I am also tried diagnostics then I not found any issues with plugged in charger but when I am plugged in charger I found issues “There is may be issue with power port”.Reference Code :- PPP020.My MacBook battery condition is Narmal.please help me how to fix this issue ❤️.

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Hola yo he tenido el mismo problema y en casi en el mismo modelo de apple, es pero apple saque una solucion

I have the same problem in MBA m1 16/256, how did you solve it? Please someone help me.

Don't you think it's silly? because it doesn't work on my friends computer. I have another mac machine, it doesn't work either. So why is this happening to me?

should I get that error when it’s not plugged in?

I am facing the same issue with my macbook air m1. Not able to charge with any of the two ports available. Same reference code I get with PPP001 and PPP020