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im locked out of my ipad. I cannot figure out how to restore it. I have a PC. Im not seeing my ipad device in itunes

Im locked out of my ipad. I currently have it hooked up to my PC but dead in the water after that.


iPad Air, iPadOS 14

Posted on Jun 13, 2023 2:21 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 13, 2023 2:30 PM

Troubleshooting:

Turn your iPad On and unlock it -> enter the passcode.

Go to Settings -> set Auto-Lock to Never.

Connect your device to your computer using an Apple USB cable & try also another USB cable.

Make sure your Windows PC is up to date.

Update to the latest version of iTunes

Update to the latest version of iTunes for Windows 10 – Apple Support (UK)

 

See also -> Check your third-party security software.

Check the Wi-Fi connection.

If they are On, turn Off Hotspot & VPN.

Disable all AV & Firewalls temporarily while you connect your iPad.



1 reply
Question marked as Top-ranking reply

Jun 13, 2023 2:30 PM in response to Summertimefun23

Troubleshooting:

Turn your iPad On and unlock it -> enter the passcode.

Go to Settings -> set Auto-Lock to Never.

Connect your device to your computer using an Apple USB cable & try also another USB cable.

Make sure your Windows PC is up to date.

Update to the latest version of iTunes

Update to the latest version of iTunes for Windows 10 – Apple Support (UK)

 

See also -> Check your third-party security software.

Check the Wi-Fi connection.

If they are On, turn Off Hotspot & VPN.

Disable all AV & Firewalls temporarily while you connect your iPad.



im locked out of my ipad. I cannot figure out how to restore it. I have a PC. Im not seeing my ipad device in itunes

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