Missing wallet icon

My wallet icon is missing off my iPad Pro and when I try to download it, it says this app requires specific features not available on this device. What happened and how do I get it back?

iPad 2, iOS 9

Posted on Jun 14, 2023 8:48 AM

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Question marked as Top-ranking reply

Posted on Jun 15, 2023 3:31 AM

You can’t lose something that was never present…


The Wallet App is unique to iPhone due to hardware…


The iPhone Wallet uses NFC to wirelessly communicate with physical Point of Sale (PoS) terminals - NFC being the mechanism used by ApplePay (and Google’s Android equivalent) to securely exchange registered Credit Card details and authorise a payment.


The Apple Wallet App has dependency upon NFC hardware which is absent from all models of iPad. Consequently, the Wallet App is not available for iPad. Whilst perhaps a moot point, consider the practicalities of attempting to bring a specific area of an iPad (which may be sizeable) within close range of a PoS terminal!


Whilst iPad does not have a Wallet App per-se, recent models of iPad do have Wallet in iPad settings. Here you can register Credit Cards for ApplePay - but this is not intended for NFC. Instead, iPad is able to participate in remote e-commerce payments - such as a website.


I hope this explanation brings useful clarity as to the capabilities of both iPad and iPhone in context of ApplePay and Wallet.

1 reply
Question marked as Top-ranking reply

Jun 15, 2023 3:31 AM in response to Tamizon

You can’t lose something that was never present…


The Wallet App is unique to iPhone due to hardware…


The iPhone Wallet uses NFC to wirelessly communicate with physical Point of Sale (PoS) terminals - NFC being the mechanism used by ApplePay (and Google’s Android equivalent) to securely exchange registered Credit Card details and authorise a payment.


The Apple Wallet App has dependency upon NFC hardware which is absent from all models of iPad. Consequently, the Wallet App is not available for iPad. Whilst perhaps a moot point, consider the practicalities of attempting to bring a specific area of an iPad (which may be sizeable) within close range of a PoS terminal!


Whilst iPad does not have a Wallet App per-se, recent models of iPad do have Wallet in iPad settings. Here you can register Credit Cards for ApplePay - but this is not intended for NFC. Instead, iPad is able to participate in remote e-commerce payments - such as a website.


I hope this explanation brings useful clarity as to the capabilities of both iPad and iPhone in context of ApplePay and Wallet.

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Missing wallet icon

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