No longer can save any document, scanned item, or anything else to my MacBook Air desktop.

Why can't I save any document, scanned item, or anything else to my MacBook Air desktop, when I used to be able to do this a month ago? What changed? My software is up-to-date.

MacBook Air 13″, macOS 13.4

Posted on Jun 14, 2023 11:07 AM

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Posted on Jun 14, 2023 12:24 PM

Sounds like the actual folder is no longer accessible for some reason.


In Finder, click on Macintosh HD, then Users, then on your name, and make sure there is a Desktop folder there.


If not, create it manually.


If it is there, click once one it, and then do Command + I to get the Info pane. Scroll to the bottom, and make sure your user has Read & Write privileges for it.


Also, if it's not there, did you recently make any changes? Like moving the Desktop folder out to an external drive for instance?

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Question marked as Top-ranking reply

Jun 14, 2023 12:24 PM in response to 88-4_2

Sounds like the actual folder is no longer accessible for some reason.


In Finder, click on Macintosh HD, then Users, then on your name, and make sure there is a Desktop folder there.


If not, create it manually.


If it is there, click once one it, and then do Command + I to get the Info pane. Scroll to the bottom, and make sure your user has Read & Write privileges for it.


Also, if it's not there, did you recently make any changes? Like moving the Desktop folder out to an external drive for instance?

Jun 14, 2023 11:10 AM in response to 88-4_2

Impossible to say without any details or context.


What happens when you try to save anything?

Do you get an error? If so, what does it say?

How are you trying to save anything?

Are you downloading from a website?

Creating a document in an App?

Moving a file from an external storage device?


Explain the issue in as much detail as possible, and someone may be able to advise.


Jun 14, 2023 12:07 PM in response to Phil0124

First off, in Finder, on the sidebar where Desktop and Documents are listed, when I click on either one, the following message is stated: '"The operation can't be completed because the original item for "(Documents or Desktop)" can't be found.'" I cannot also drag anything to my desktop in order to save it to my desktop.

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No longer can save any document, scanned item, or anything else to my MacBook Air desktop.

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