I am unable to save anything to my desktop on mac airbook

I was previously able to save everything to my desktop. But now I can't save anything including word documents to my desk top. Help?



MacBook Air (M2, 2023)

Posted on Jan 17, 2024 8:59 AM

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Question marked as Top-ranking reply

Posted on Jan 17, 2024 9:46 AM

Try this: click anywhere on your Mac's Desktop. Then, File > New Folder


Does a folder named "untitled folder" appear on your Desktop?


  • If it does, drag it to the Trash. You're finished troubleshooting as far as the Mac is concerned, so contact Microsoft for support with Microsoft Word.
  • If it does not, then restart your Mac in the usual manner, and repeat. Same problem? Reinstall macOS according to How to reinstall macOS - Apple Support
  • Same problem after reinstalling macOS? Something is wrong with that Mac we won't be able to diagnose over this site. Contact Apple: Official Apple Support
1 reply
Question marked as Top-ranking reply

Jan 17, 2024 9:46 AM in response to kchamilton

Try this: click anywhere on your Mac's Desktop. Then, File > New Folder


Does a folder named "untitled folder" appear on your Desktop?


  • If it does, drag it to the Trash. You're finished troubleshooting as far as the Mac is concerned, so contact Microsoft for support with Microsoft Word.
  • If it does not, then restart your Mac in the usual manner, and repeat. Same problem? Reinstall macOS according to How to reinstall macOS - Apple Support
  • Same problem after reinstalling macOS? Something is wrong with that Mac we won't be able to diagnose over this site. Contact Apple: Official Apple Support

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I am unable to save anything to my desktop on mac airbook

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