when I go to software update on my computer all I am getting is the spinning thing and checking for update

how do I get my Mac to update when it will not find the latest software, currently using Catalina, and want to update to Ventura?


iMac 21.5″ 4K, macOS 10.15

Posted on Jun 14, 2023 12:25 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 15, 2023 3:44 AM

Paul_s1976 wrote:

how do I get my Mac to update when it will not find the latest software, currently using Catalina, and want to update to Ventura?

Here I may be picky on word usage but upDate means within the Existing version of macOS


In you computers case macOS 10.15.5 to Catalina 10.15.7


Now an upGrade is a very different matter and requires different means to achieve this


The Age of this computer will Govern what newer version of macOS it will Qualify to install. Use About this Mac from the Apple Icon on Desktop - the required Information will be there.


With the above information in-hand - follow this How to get old versions of macOS and verify what version this computer Qualifies to install.  For Best results use Safari to commence the download as Others may not work.


Safari will open a redirect and open the Apple Store where the download can commence.


Does this computer appear as Listed and qualifying for an upGrade to a newer version of macOS? 


The below links will help identify which version of macOS  this computer may Qualify to run.


Computer Qualifying for macOS 13 Ventura 


Computer Qualify for the Monterey upgrade


macOS Big Sur 11 hardware requirements


macOS Catalina 10.15 hardware requirements


Make Time Machine Backup  is very useful 



2 replies
Question marked as Top-ranking reply

Jun 15, 2023 3:44 AM in response to Paul_s1976

Paul_s1976 wrote:

how do I get my Mac to update when it will not find the latest software, currently using Catalina, and want to update to Ventura?

Here I may be picky on word usage but upDate means within the Existing version of macOS


In you computers case macOS 10.15.5 to Catalina 10.15.7


Now an upGrade is a very different matter and requires different means to achieve this


The Age of this computer will Govern what newer version of macOS it will Qualify to install. Use About this Mac from the Apple Icon on Desktop - the required Information will be there.


With the above information in-hand - follow this How to get old versions of macOS and verify what version this computer Qualifies to install.  For Best results use Safari to commence the download as Others may not work.


Safari will open a redirect and open the Apple Store where the download can commence.


Does this computer appear as Listed and qualifying for an upGrade to a newer version of macOS? 


The below links will help identify which version of macOS  this computer may Qualify to run.


Computer Qualifying for macOS 13 Ventura 


Computer Qualify for the Monterey upgrade


macOS Big Sur 11 hardware requirements


macOS Catalina 10.15 hardware requirements


Make Time Machine Backup  is very useful 



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when I go to software update on my computer all I am getting is the spinning thing and checking for update

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