How to I undo being disabled from the App Store?

My phone is not letting me undo being disabled from my App Store and ITunes. I have reset my password on my phone and through the apple website. Also I have added a new form of payment through the apple website, None of this is working. I cannot purchase anything, renew any subscriptions or finish adding payment. Please help!

Posted on Jun 14, 2023 1:10 PM

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Question marked as Top-ranking reply

Posted on Jun 14, 2023 1:13 PM

Hello,


According to the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support , you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 or Contact Apple for support and service - Apple Support


If it is another reason, post with more details.


1 reply
Question marked as Top-ranking reply

Jun 14, 2023 1:13 PM in response to Lmdanie2323

Hello,


According to the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support , you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 or Contact Apple for support and service - Apple Support


If it is another reason, post with more details.


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How to I undo being disabled from the App Store?

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