Zoom will not install on Ventura

I couldn't update Zoom. Uninstalled and downloaded new installer (twice). Fails installation every time. What the heck?


Imac with Ventura.

Posted on Jun 14, 2023 2:52 PM

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Posted on Jun 17, 2023 2:47 PM

I understand after it failed to update you uninstalled it and downloaded a new version. That was a reasonable thing to do, but Zoom is one of those applications that requires an uninstallation procedure:


https://support.zoom.us/hc/en-us/articles/201362983-Uninstalling-and-reinstalling-the-Zoom-application


If you simply dragged its app icon to the Trash (for example) it's possible one or more supporting files remained and is causing trouble. Write back if you think that may be a factor.


Edit to add: In that case their uninstallation instructions under "Uninstall Zoom version 4.4.53909.0617 and below" ought to suffice.

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Question marked as Top-ranking reply

Jun 17, 2023 2:47 PM in response to pjg1968

I understand after it failed to update you uninstalled it and downloaded a new version. That was a reasonable thing to do, but Zoom is one of those applications that requires an uninstallation procedure:


https://support.zoom.us/hc/en-us/articles/201362983-Uninstalling-and-reinstalling-the-Zoom-application


If you simply dragged its app icon to the Trash (for example) it's possible one or more supporting files remained and is causing trouble. Write back if you think that may be a factor.


Edit to add: In that case their uninstallation instructions under "Uninstall Zoom version 4.4.53909.0617 and below" ought to suffice.

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Zoom will not install on Ventura

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