You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Issues with AirPod pros not charging in case / connecting correctly

My AirPod pros aren't charging unless the case is connected to power. Case is flashing amber and the connect status keeps flashing on iPhone with power levels every few seconds. Have tried resetting several times using process outlined by Apple; but it doesn't work. Any ideas?! Thanks

Posted on Jun 14, 2023 2:50 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 14, 2023 2:52 PM

Please see: If your AirPods won’t charge – Apple Support (UK)

Please also do a hard reset: How to reset your AirPods and AirPods Pro – Apple Support (UK)

1 reply

Issues with AirPod pros not charging in case / connecting correctly

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.