iCloud mail not opening on one of my devises

Hi bjornsigur,

We'd love to help see if we can get the issue resolved for you, so you're able to get your mail on your iPad. Let's start by following the troubleshooting steps below as they will resolve most common errors with Mail.

1. Check your Internet connection. Open apple.com in Safari on your iPhone, iPad, or iPod touch.

2. To see if you can receive mail for your iCloud email on another device, go to iCloud.com on a Mac or PC. 

3. Make sure that you turned on Mail in Settings on your iPhone, iPad, or iPod touch. Tap Settings > [your name] > iCloud and turn on Mail.

4. Make sure that new data is pushed to your device automatically. In iOS 14 or later, tap Settings > Mail > Accounts > Fetch New Data, then turn on Push. In iOS 13 or earlier, tap Settings > Passwords & Accounts > Fetch New Data, then turn on Push. 

* Send an email to your account to see if Push is working.

* In Fetch New Data, tap your iCloud account and turn on Push. You can only use Push with one account at a time. 

7. Turn your device off and back on. 

8. If you still can't send or receive mail, turn off the settings in steps 3 and 4, restart your device, then turn them back on. 

Reference: If iCloud Mail isn't working - Apple Support

If the issue is unresolved, please provide additional information including the specific error message you're getting. We'll be happy to provide further guidance.

Cheers!

bjornsigur,

Thank you for the screenshot.

At this point, we recommend getting ahold of Apple Support for additional support. You can contact them here: Get Support

Take care.