Apple music

Why is Apple Music charging me an individual price when I’m on a family plan ?

iPhone 12 Pro Max, iOS 16

Posted on Jun 15, 2023 7:34 AM

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Question marked as Top-ranking reply

Posted on Jun 17, 2023 10:29 AM

Hey JennyGD19,


If the Family Organizer has subscribed to the Apple Music Family subscription, and you are part of the Family Sharing group, you will automatically be using the shared subscription.

Get an Apple Music family subscription - Apple Support

However, if your Apple Music subscription was renewed prior to the Family Organizer subscribing to the Family subscription, then you'll see the change when your current subscription period ends.

Do not cancel your current subscription, as you may lose your Apple Music Library.


If after your subscription period ends, you do not see the change, and are charged again, please contact Apple Support. They'll be able to look into what happened.

Get Support


Thanks!


1 reply
Question marked as Top-ranking reply

Jun 17, 2023 10:29 AM in response to JennyGD19

Hey JennyGD19,


If the Family Organizer has subscribed to the Apple Music Family subscription, and you are part of the Family Sharing group, you will automatically be using the shared subscription.

Get an Apple Music family subscription - Apple Support

However, if your Apple Music subscription was renewed prior to the Family Organizer subscribing to the Family subscription, then you'll see the change when your current subscription period ends.

Do not cancel your current subscription, as you may lose your Apple Music Library.


If after your subscription period ends, you do not see the change, and are charged again, please contact Apple Support. They'll be able to look into what happened.

Get Support


Thanks!


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