I have just unboxed a new MacBook Pro. Purchased in 2019 but never unboxed until today. I chose to use migration assistant at a later date and moved on in the set up process, ‘create an apple ID’ . I want to create an new Apple ID for this device - when I clicked ‘create an Apple ID’ the spinning wheel won’t stop. Been several minutes so far. Help?
MacBook Pro (2017 – 2020)
Have a look at Set up your MacBook Pro - Apple Support
Select the correct version for the OS you are likely to be using. One of the first things it has you do is set up a wifi connection. It later has you create an Apple ID.
If it is still spinning then the only thing I can recommend doing is powering it down and then start again.
Have a look at Set up your MacBook Pro - Apple Support
Select the correct version for the OS you are likely to be using. One of the first things it has you do is set up a wifi connection. It later has you create an Apple ID.
If it is still spinning then the only thing I can recommend doing is powering it down and then start again.
Can it connect to the Internet?
To create an ID it will want to connect to the Internet. It has been 4 or 5 years since I last set up a computer out of the box and I can't remember the details. I remember not having any problem then and maybe I was prompted to connect to wifi before doing the sign-in process. Or maybe I just signed into the computer account itself without creating and ID, and then signed into iCloud as a later process after connecting to the Internet with wifi (I am guessing that).
totally frozen …spinning wheel and won’t take any keyboard commands
so no, no internet connection
no prompt for connecting to Wi-Fi before prompt of Apple ID set up.
The computer has been unresponsive all day - does anyone have any suggestions?
Spinning wheel during new MacBook Pro set up
