Safari is not saving CIBC debit cards

Thanks for reaching out colreal99,

It sounds like you're trying to store your bank card information in Safari, but are unable to save the details. We can help.

You can Autofill credit card info in Safari on Mac to store the information and make it accessible by Safari:

Add or remove a stored credit card

1. In the Safari app  on your Mac, choose Safari > Settings, then click AutoFill.

2. Select “Credit cards,” click Edit, then follow the onscreen instructions.

Fill in your credit card info

1. In the Safari app  on your Mac, click in a credit card field when making a purchase.

2. Choose from a list of your stored credit cards.

3. If your Mac or Apple keyboard has Touch ID, you can use Touch ID to fill in the stored information for the selected credit card. To set up Touch ID to use with Safari AutoFill, see Change Touch ID & Password settings.

If a field is empty or showing the wrong type of information, click in the field, then click the credit card icon and choose the correct information (or use the Touch Bar).

Tip: If you use iCloud Keychain to keep information secure on your Mac and other Apple devices, you can use AutoFill to enter previously saved credit card info on all those devices.

Hope that helps.

Take care.

Are you using Mojave? I have a similar issue at a client's office. Won't save in Safari on Mojave, but saves in Safari under Catalina and newer. Chrome works in Mojave so I had them change to Chrome. Didn't try Firefox.

I just updated to Ventura 13.5.2 and it's working now - not sure if fix was on CIBC side or something with the .2 update

Hey colreal99,

The process for saving debit or bank cards is the same as above. If you continue to experience issues or if you have any additional questions we recommend reaching out for support in your region. You may do so here: Get Support

Take care.

maybe a support rep from Apple can answer?? It's a safari issue. Chrome actually works.

I am having the same problem. The bank card details are still in keychain, however when I save the nick names on the CIBC website they disappear after a reboot.

Did you figure out what it was - maybe something on CIBC's end?

Spoke to soon - It's stopped working again

An apple answer to a bank question. I want the card info stored at the bank not in safari. There is a way to do this by changing something in Safari.