iPad randomly stopped working. Nothing I do can fix it. Please help!

Last night, I was casually using my iPad 6th Gen, but then the screen went out. "Oh, probably just a dead battery, nothing too bad!" I thought. I would be wrong. Dead wrong. I don't know how this happened, but it did somehow. When I was going to bed, I put my iPad on the charger, thinking that would fix it. Nope. When I woke up the next morning, it still did not turn on. Tried to do a hard reset several times throughout the day. Left it on the charger for hours. The only time it showed any life was to show me a battery flat signal. I decided to clean the port and try again. Nope. Still did not work. As a last resort, I tried to use DFU mode and plug it into my PC. I updated iTunes and everything, but it still did not work! I tried to see if I could ping a sound to the iPad with Find My, but still nothing. The PC did not recognize it! I plugged my iPhone into iTunes as well to see if it was a problem with the PC or cable, which was official Apple brand, but it went fine, and was recognized instantly. I think that it is very strange for my iPad to randomly just die like this, but what can I do to fix it? Cheers.

iPad (6th generation)

Posted on Jun 16, 2023 12:03 AM

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LotusPilot

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Posted on Jun 16, 2023 1:21 AM

Given everything that you have reportedly attempted, you would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple

Otherwise, these support pages should help with troubleshooting battery and charging issues:

Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support

Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item. Most models of iPad require a Power Adapter rated at 12W or greater to reliably charge. 5W Power Adapters intended for older models of iPhone are inadequate to charge an iPad; if the iPad charges at all, charging will be very slow. Recent models of iPad are supplied with a 20W USB-C Power Adapter.

Be aware that many computer USB ports cannot source sufficient power to charge an iPad. Unless explicitly designed for charging connected devices, computer USB ports are typically limited to 0.5-1A @5V (i.e., 2.5-5.0W).

If you continue to experience difficulties when using an appropriate Power Adapter of 12W or greater, you might be best advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.

Alternatively, if you have access to another Apple device, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

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iPad randomly stopped working. Nothing I do can fix it. Please help!

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