Can't get into on line banking via Safari

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Level 1

5 points

Can't get into on line banking via Safari

Safari can't get me into my online bank account. It has been working perfectly, same user ID, same password. This morning I couldn't get in. When I try to log in we get a transparent black screen over the log in screen. Multiple trys with no luck. Restart, etc. no luck. My other browsers do work, ie Google, Firefox. What could be happening ?

no new software, no changes to macbook pro( mid 2014), Last night it worked--- today not working. Any ideas? Thanks

JJP

MacBook Pro (2017 – 2020)

Posted on Jun 16, 2023 1:14 PM

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Answer 1

Best reply

K Shaffer

Level 8

35,008 points

Jun 16, 2023 1:34 PM in response to jjpruitt

Safari versions included within macOS systems only see updates so long as the macOS does.

After a time, Safari no longer updates; and without newer macOS, won't. 'Third-party'

web browsers are updated more often, and beyond several versions of macOS builds.

How to download macOS - Apple Support

//support.apple.com/en-us/HT211683

Check to see what macOS update/upgrade is available. Sometimes 'security patch'

may be offered in software update from Apple between major macOS upgrades, to

take Safari ahead a little longer. An Apple computer from 2015 should upgrade OS

to at least Big Sur; but none of mine are that new, so can't go beyond Catalina.

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Answer 2

jjpruitt Author

Level 1

5 points

Jun 16, 2023 4:47 PM in response to K Shaffer

Thank you for your suggested solutions. I investigated but they did not seem to relate to my problem. However, I attempted later to get on to my bank's web site and it worked. It has been working just fine. That problem will be a "mystery" to me hopefully forevermore. Thanks again for trying to help me.

JJP

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Can't get into on line banking via Safari

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