E-sim

My iPhone 14 pro max is having 2 SIM cards, is there a way I can change to esim?

iPhone 14 Pro Max, iOS 16

Posted on Jun 16, 2023 1:16 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 16, 2023 1:33 PM

If you have two SIM slots, then you have an iPhone sold in China, Hong Kong, or Macau. You cannot use an eSIM in this model.


• iPhones sold in the US. do not have SIM card slots.

• iPhones sold in China, Hong Kong, & Macau have two SIM card slots, no eSIMs.

•iPhones sold in the rest of the world have one SIM card slot and one eSIM.

2 replies
Question marked as Top-ranking reply

Jun 16, 2023 1:33 PM in response to Psuarez7

If you have two SIM slots, then you have an iPhone sold in China, Hong Kong, or Macau. You cannot use an eSIM in this model.


• iPhones sold in the US. do not have SIM card slots.

• iPhones sold in China, Hong Kong, & Macau have two SIM card slots, no eSIMs.

•iPhones sold in the rest of the world have one SIM card slot and one eSIM.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

E-sim

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.