What is Bill Cupertino and why is it on my bill?

Hello Twinkletoes27,

If you see 'apple.com/bill' on your billing statement you can learn how to find out what you were charged for here: If you see 'apple.com/bill' on your billing statement - Apple Support

These steps may help:

How to see what you were charged for

1. To see your purchase history, go to reportaproblem.apple.com.

2. Sign in with your Apple ID.

3. A list of purchases appears. To see family members' purchases, select the Apple ID button and choose a family member.

4. To see the full receipt including tax, tap or click the date. Multiple purchases, including subscriptions, might be grouped onto one charge.

If the charge is for a subscription that you no longer want, you can cancel the subscription.

Thanks.

Hi I just checked and I was charged for $6.99 it was for Apple TV. Maybe this can help. I went to my account under app store and clicked my name just scroll down and you'll see all charges. Hope this helps.

Numbers62 wrote:

Today I was charged $10.85 from a Dave Cupertino with Apple. Who is this and what am I being charged for?

If you see a charge from a "Dave Cupertino", I would suggest following the steps in the Support article, and also contacting your bank to see if the charges are really from Apple.

If the charges don't match anything on Apple's purchase/billing list, and the charge to your card says something like "Dave Cupertino" (not just "Cupertino", the location of Apple headquarters), this could be a scam charge to your account by someone who is pretending to be Apple in hopes that you will not notice the scam.

Your bank can help you sort out whether the charge is really from Apple or not. If it is not from Apple, then you may well want to dispute it – and maybe have the bank close out your current card number and give you a new one.

beauty243 wrote:

Idk what this **** is but it keeps trying to charge me every dam fcking check I get Apple get that **** under control pay way to much for y’all to have this happening GET IT TF TOGETHER

If you subscribe to several services, or make scattered purchases, you may get several bills per month.

I normally get one "APPLE.COM/BILL" charge for Apple Music, and another for iCloud+.

Apple sends me e-mails ("Your receipt from Apple") telling me why they're charging my card and for how much. My credit card statement might tell me that Apple billed me $11.76, while the e-mail receipt spells out that Apple charged me $10.99 for Apple Music Subscription (Monthly) and $0.77 for tax.

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

Laflaka25 wrote:

I have three charges on my bank statement don’t know about. Two charges for $7.71 and one for $11.98 who is apple.com/bill cupertino CA???

Assuming that the charges are legitimate …

1. "apple.com/bill" is not the name of a person, it's a reference to the fact that you're receiving a bill from Apple (whose main Internet domain is apple.com).
2. Cupertino CA might be shown as the location of the charge because Apple's headquarters are located in the city of Cupertino, CA (California), in the United States.
3. The charges may be for various things, such as iCloud+, Apple Music subscriptions, Apple TV+ subscriptions, purchases from the App Store and iTunes Store, and "in-app" purchases (from third-party app vendors, billed through the App Store).
4. Usually Apple will send you separate e-mails itemizing the charges in more detail. I believe that you can shut off some of those e-mails, but I prefer to receive them.
5. Sometimes in the case of things like iTunes Store and App Store purchases, there may be a delay between the time you buy the first small item, and the time you get a bill. (Apple may do things like waiting a little bit to see whether you're going to buy more things, so they can put them all on one bill, instead of on separate tiny ones.)

For further information:

If you see 'apple.com/bill' on your billing statement - Apple Support

Basically,

1. Check your purchase history, to see if you can match the charge to something that Apple sent you mail about, or included in your online purchase history.
2. If you have trouble finding a match, contact Apple.
3. If after carrying out steps #1 and #2, it appears that the charge is illegitimate (e.g., is not from Apple, but from some fraudster), contact your bank, explain the situation, and dispute the charge.

Sabrinsanatan13 wrote:

What is Cupertino bill?????

When Apple charges your credit card for whatever you've purchased (music, movies, TV shows, subscriptions, apps, in-app purchases), your credit card company may show the charge as something like

APPLE.COM/BILL CUPERTINO CA Digital Account Number (whatever)

This indicates that the line item

• Is a BILL
• From the vendor Apple (APPLE.COM)
• Who is a vendor located in CUPERTINO CA (that's the city where Apple's worldwide headquarters is)

"BILL CUPERTINO" is not a person's name. It's just that the credit card company and/or Apple concatenate the parts of the line using nothing other than spaces, and the "/" following "APPLE.COM".

In other parts of the world, you might see the location of some regional headquarters, in place of CUPERTINO. I think I saw a thread where someone mentioned getting a bill where the location was in Ireland.

I get separate e-mails from Apple indicating what the bills are for, in more detail. E.g. – leaving out the parts with my personal details:

This is clear about what the charge is, what it is for, and when the next one will be.

I believe that you can turn some of these e-mails on and off, so if you've purchased something and you don't have e-mails turned on, you might need to follow the directions in the Support article to check your purchase history.

It's fraud... cancel your card and get a new one.

lam161 wrote:

I don’t know what this I pay for

If you see 'apple.com/bill' on your billing statement - Apple Support

FRAUDULENT CHARGES.

You can search your purchase history through your apple account and you will not find any charges in the amounts taken from your account from: APPLE COM BILL ONE APPLE PARK WAY CUPERTINOCA.

Laflaka25 wrote:

I have three charges on my bank statement don’t know about. Two charges for $7.71 and one for $11.98 who is apple.com/bill cupertino CA???

BTW – just a guess - but $11.98 might be the monthly charge for an individual Apple Music Subscription, if you lived in a state with a 9% sales tax.

$10.99 for the Apple Music subscription, $0.99 for your State and local governments.

RE: “I want this refunded now!!!”

We are fellow users who have no ability to access your purchase and credit card history, and who will not refund you for anything. Apple does not handle billing issues through these forums, although there are some Apple employees who moderate the posts here.

You need to review your own purchase history and subscriptions, and contact the appropriate company (e.g., Apple).

First, try to identify the charge using the directions in the Apple Support article.

If you can’t identify the charge, or there is a problem, contact Apple.

if after all this, it appears that the charge is not from Apple, but is fraudulent, contact your bank. In the U.S., you have the right to dispute a credit card charge - and if the bank agrees with you, they can reverse it.

Willija1 wrote:

I was billed $49.99 for something I have no ideal what it for. I haven’t purchased anything in months

Also be aware for signs that your Apple ID has been compromised. One of the signs is "purchase activity you don't recognize."

If you think your Apple ID has been compromised - Apple Support

Aww_ wrote:

Is this just where u just talk about getting two charges for $5.40 six times in a month on a brand new card, for a subscription that doesn’t show in your Apple subscriptions. Cause I don’t see where the answers are. I need solutions

This is a user-to-user forum, not a hotline to Apple. We have no access to your purchase history, your billing records, and your bank statements, and have no ability to deliver "solutions" to you on a silver platter.

I can tell you for certain that I am not an employee of whomever might be billing you – and I suspect the same would be true for the others who try to help people here.

You need to look at your own purchase history, then contact Apple and/or your bank as appropriate to figure things out.

truknights wrote:

I keep getting apple com Cupertino charges …also I keep getting charges apple.com bill I have know clue…let me know asap

Have you read the Support article?

You have to check your own billing history; double-check with Apple if that doesn't clear things up; and contact your bank, if necessary.

We are fellow customers and have no access to your Apple ID account and your bank account to be able to "fix" things for you.